Hi everyone and welcome back to the Skugly Career Podcast for Amazing If. Each week, myself, Helen Tupper and my co-founder, Sarah Ellis. Hi.

Are here to help everyone have a happy career. We take some of the challenges and decisions that we know everyone is faced with at some point in their career and we share our experiences

and some tips that you can action and also some resources that we think can help you explore.

Sarah and I have spent over 30 years between us working in sales and marketing roles for big

companies and for small companies and we've been running amazing if now alongside those jobs for

over five years and we're using all of that experience to bring

our insights together into these weekly podcasts for you so hopefully you'll find something that can

help you in your career this week we're going to be talking about difficult conversations

hopefully this isn't something you're faced with every day but we do know that when you're

faced with difficult conversations they can feel, really challenging and affect even the most

confident of people. And we both have lots of experience of difficult conversations and hopefully

learn some things from it that were useful for you. So let's get started. Sarah, what's your

experience of difficult conversations? So actually, we were chatting about this before today when we

were getting some examples ready to talk about.

And in lots of ways, I find this hard to even come up with examples because I don't like having difficult conversations.

So my default mode on difficult conversations is avoidance, but that absolutely isn't the way to go.

So I don't recommend following that approach at all.

But I can definitely talk from the perspective of somebody who does,

there's something that, you know, preoccupy me.

I'd spend lots of time worrying about them.

And I'd get myself, you know, kind of really head up

before having a difficult conversation.

...