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Think Fast Talk Smart: Communication Techniques

193. Conquer Questions: ADDing Value To Your Answers

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 25 March 2025

⏱️ 12 minutes

🧾️ Download transcript

Summary

Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers.

A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking Out, he shares expert-backed techniques for structuring responses, managing audience expectations, and maintaining composure under pressure. Whether you're facing a tough crowd or just want to refine your speaking skills, you’ll walk away with the confidence to command the room—no matter the question.

Audio excerpt based on Speaking Up without Freaking Out by Matt Abrahams (printed book by Kendall Hunt Publishing 2016), read by the author. Copyright 2024 by Matthew Abrahams LLC.

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Chapters:

  • (00:00) - Introduction
  • (02:02) - The Challenge of Q&A
  • (03:00) - Preparing for Q&A in Advance
  • (03:40) - When to Take Questions
  • (04:29) - How to Ask for Questions Effectively
  • (05:32) - Audience Anxiety in Q&A
  • (06:47) - Managing Questions Efficiently
  • (07:48) - Answering Questions with Confidence
  • (09:01) - The ADD Method for Answering Questions
  • (10:14) - Closing Your Q&A with Impact
  • (11:08) - Conclusion

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Transcript

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0:00.0

Hi, Matt here. We spend years developing skills, gaining experience, and working hard.

0:06.5

But when it comes to advancing, making a career change, or negotiating a better salary, many of us hesitate.

0:12.7

Because we lack a clear strategy and accountability. And that's where today's sponsor,

0:17.4

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0:23.6

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0:29.0

who will help you clarify your career goals. They'll help develop a results-driven strategy

0:33.9

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0:39.9

Top athletes have coaches, great speakers have coaches. So why wouldn't you have one for your career?

0:45.9

Go to strawberry.m.m.m. slash smart and claim your $50 credit. That's strawberry.m.m.

0:53.7

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0:58.9

with the right coaching.

1:04.9

Many of us struggle and feel nervous when we go from monologue to dialogue, from presenting to Q&A.

1:14.6

Yet it doesn't have to be this way.

1:17.7

My name is Matt Abrahams, and I teach strategic communication at Stanford Graduate School of Business.

1:23.4

Welcome to Think Fast, Talk Smart, the podcast.

1:27.9

Q&A during meetings and presentations can be incredibly challenging and nerve-wracking,

1:32.8

yet there are things we can do to feel more calm and confident in Q&A.

1:37.6

Today I'll be playing a chapter from my first book, Speaking Up Without Freaking Out,

1:42.1

which is now available as an audiobook on Spotify. Speaking Up Without Freaking Out, which is now available as an audiobook on Spotify.

1:45.9

Speaking Up Without Freaking Out is all about helping you be more calm and confident when you

1:51.9

communicate. So as you listen to this chapter, I have one question for you. What will you

1:58.1

take away to help you feel and do better in your next Q&A session?

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