Hey, this is Jim. Welcome back to Silent Sales Machine Radio. I've got a guest today. You can see him on the screen if I'm pointing the right way. Mr. Jeff Cohen of Seller Labs. We're going to have some fun today. And as the title suggests, we're going to talk about what you can and can't get away with when it comes to interacting with your customers when selling on the Amazon platform.

What are you allowed to do?

What are you not allowed to do?

Can you send them an email?

Can you ask them to join your mailing list?

Can you follow up with them and ask for a review or not?

The rules can be kind of confusing.

They've changed over time.

And I've got to tell you, Jeff, man, this is something I've struggled with as an eBay

seller, even 17, 18 years ago.

I remember going through like, okay, am I allowed to do this or not?

I'm not sure.

What's cool here?

What isn't?

So we're going to dive into that topic, but I got to talk about Jeff for just a second

because those of you who watch this episode on YouTube, which today, this is one of those episodes that we're actually putting on

YouTube as well as onto your favorite podcast listening app platform. So be sure to go to the show

notes at silentjim.com. See a link there. You can see the YouTube version. You see Jeff and I.

He's a good looking dude, man. You got to go check it out. But he's the guy who gave me this

picture right here behind my thumb as I'm pointing over my shoulder. Very cool gift that he surprised me with not too long ago.

And it shows the first, was it five? Yeah. First five live events we did. Now, of course,

we've come up on number seven. So I got to like extend the frame and get last year and then, you know, it's going to keep, maybe get another frame. I'll tell you what, when we do CES 10, dude, would you give me another one?

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