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Think Fast Talk Smart: Communication Techniques

19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Education, Career Growth, Career, Improv, Public Speaking, Influence, Career Skills, Communicating, Careers, Language Learning, Business, Communication, Leadership

4.7806 Ratings

🗓️ 11 September 2020

⏱️ 25 minutes

🧾️ Download transcript

Summary

How cultural values play an important role in communication.

Transcript

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0:00.0

We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.

0:21.0

dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of

0:26.1

your career growth and personal development? From the very beginning, the whole process has helped

0:30.7

me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi

0:35.8

took my ideas, helped make them tangible,

0:38.8

and suddenly I'm moving forward with actionable steps that I can manage in my life.

0:43.7

Wow. Sounds like your coach was super helpful. Absolutely.

0:47.4

Everyone can take advantage of a career coach. I certainly have throughout my life.

0:51.9

Coaching has been really helpful. Go to strawberry.m.m.e.

0:55.4

slash smart and claim your $50 credit. That's strawberry.m.m. slash smart.

1:02.6

First time my wife met my family, she came away asking, do you guys even like each other?

1:08.8

You see, in my family, the way to get heard is to speak louder and longer than anyone else.

1:15.7

Now, my wife didn't come from a family with that same goal.

1:19.3

In fact, the first time I met the woman who became my mother-in-law,

1:22.9

she said something to me that no one in my family has ever said before.

1:27.0

When I was done talking,

1:29.3

she looked, smiled, and asked, tell me more. No one in my family has ever asked anybody to say

1:39.3

anything more. This exemplifies the difference that culture can have on our communication.

1:46.0

And today I am excited to talk about that issue.

1:49.0

I'm Matt Abraham's and I teach strategic communication at Stanford Graduate School of Business.

1:55.0

Welcome to Think Fast, Talk Smart, the podcast.

2:00.0

Culture and emotion exert a huge influence on our actions and attitudes.

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