#188: Steve Squeri, Chairman and CEO of AMEX – Make self-reflection a habit

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8 • 596 Ratings

🗓️ 23 May 2024

⏱️ 57 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

As leaders, we all want to get better. But we often overlook the level of self-reflection it takes to actually improve. It can be really uncomfortable to ask for feedback and reflect honestly on your shortcomings. If you want to learn to embrace self-reflection and feedback, listen to this episode with Steve Squeri, the CEO and Chairman of American Express. He’s a phenomenal example of how that mindset can unlock incredible new growth for you! You’ll also learn: Practical strategies to navigate hybrid and in-person working decisions Four powerful questions to ask your team when you start a new role One mistake you don’t want to make as a manager or supervisor Why staying even-keeled is a leadership superpower Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Transcript

Click on a timestamp to play from that location

0:00.0	Before we get going with today's episode, I am so excited to announce that David's new book,
0:05.9	How Leaders Learn, is available for pre-order now. The book is all about helping you master
0:11.3	the habit of active learning, which is the number one skill of the world's most successful
0:16.4	leaders. David's new book, How Leaders Learn, will teach you how to become an active learner so that you
0:21.7	too can experience success you really want to see in your life and in your career. Pre-order the book
0:27.5	today and then forward your receipt to book at how leaders lead.com so you can get immediate access
0:33.1	to exclusive bonus content, including an audio summary from David himself. Pre-order How Leaders
0:39.5	Learn Today, then forward your receipt to book at howleaderslead.com and get excited to get your book
0:45.4	in the mail. I promise you're going to love it. Welcome to Howe Leaders Lead, where every week you get to listen in while I interview some of the very best leaders in the world.
0:59.0	I break down the key learning so that by the end of the episode, you'll have something simple you can apply as you develop into a better leader.
1:06.6	That's what this podcast is all about.
1:09.3	My guest today is Steve Squierry, the CEO and chairman of
1:12.7	American Express. And I got to tell you, it takes a really special leader to lead an iconic
1:18.7	brand that's been around for 174 years and keep taking it to higher and higher heights.
1:26.2	And Steve is definitely that guy. One of the many things I
1:30.0	like about Steve is his willingness to seek out feedback and honestly ask himself what he could be doing
1:36.6	better. You know, we all want to improve his leaders, but sometimes we overlook the amount of
1:42.7	self-reflection it takes to actually do it. It can be
1:46.2	really uncomfortable to ask for feedback and create space for honest self-reflection. But boy, when
1:53.7	you develop that habit, it's like giving yourself rocket fuel. And Steve is a phenomenal example
2:00.4	of that mindset. I know you're going to learn so
2:03.6	much today. So here's my conversation with my good friend and soon to be yours, Steve Squierry.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from David Novak Leadership, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of David Novak Leadership and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.