Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer

employee experience, organizational and workforce transformation, and how business can adapt and

continually improve at an Agile age. The Agile World podcast is brought to you by tech systems,

an industry leader in full stack technology services, talent services, and real world application.

For more information, go to techsystems.com. To read more about the topics discussed in the show,

you can go to my website at theagile.world and read my latest articles or get a copy of my latest

book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom,

and I'm the host of the Agile World podcast. Today we're going to talk about the small and mid-sized

business and how they can successfully create great brand experiences. To help me discuss this topic,

I'd like to welcome John D. Hanson, President, Consultant, and Speaker at Accelerated Revenue.

John, welcome to the show. Thanks, Greg. I'm going to give a plug for you right off the top.

If anybody has yet to read the Center of Experience, I thoroughly enjoyed that book, and that's what

got me introduced to you and what you do. So get this book added to your reading list. I guarantee

you'll enjoy it. Thank you for having me on the show, Greg. Yeah, no, thank you. I appreciate the

plug as well. So looking forward to talking with you. I know you and I have had several conversations,

but we're recording this one for others to be able to listen in on. So why don't you start by

giving a little background on yourself and what you do? Sure. So I started my own consulting firm

in January of 2020. It looked like we're going to be in the black in April. It's speaking gigs

and consulting clients lined up, and then like a lot of people, the pandemic disrupted all of that.

Well, two pivots later on, I mean, the best opportunity in my life. I work with great leadership,

here at Accelerated Revenue, and been entrusted with growing that arm of the business, which is

consulting, keynote speaking, and workshop facilitation. And I think what's unique about us,

...