183. Travel Insurance and What to Do When Travel Goes Wrong with Lisa Jarvis

Points Talk®: Your Travel Dreams, Made Possible by Points

Alex, Pam and Jess

Education, Places & Travel, Society & Culture, How To

4.8 • 1K Ratings

🗓️ 2 June 2026

⏱️ 48 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What happens if your flight gets canceled, your luggage disappears, or you need medical care in another country? In this episode, the Points Talk Squad is joined by Lisa Jarvis, who specializes in travel insurance, passenger rights, and travel safety. Together, they break down what travelers actually need to know about travel insurance and credit card coverage before something goes wrong.

Lisa shares how travel insurance works alongside credit card travel protections, including what is and is not typically covered when booking trips with points and miles. They also discuss travel mishaps, including lost luggage, medical emergencies abroad, long flight delays, and how passenger rights can sometimes help travelers recover costs after major disruptions.

You'll hear practical tips for choosing travel insurance, understanding what your credit cards actually cover, and knowing what steps to take when travel plans go sideways. Whether you travel a few times a year or book frequent award trips, this episode will help you feel more prepared and confident the next time something unexpected happens while traveling.

You can find links to resources mentioned in this episode plus the transcript here: pointstalksquad.com/183

If you're looking for even more Points Talk®, featuring the latest news in points, miles, and credit cards, behind-the-scenes insights, and a monthly Ask Us Anything episode—subscribe to Points Talk® Premium: https://pointstalk.supercast.com/

Ready to get started with NEARLY FREE travel? Click here for the exact offers we would sign up for this month: https://pointstalksquad.lpages.co/bestoffers/

Points Talk® is also on YouTube! You can watch this episode here: youtube.com/@pointstalksquad

Let us know what you want to hear on the podcast by sending us a DM on Instagram: instagram.com/pointstalksquad

Transcript

Click on a timestamp to play from that location

0:00.0	We all think it won't happen to me until it does. Your flight gets canceled, you're stranded
0:05.8	overnight, and suddenly you're out hundreds or thousands of dollars. Or worse, you get sick
0:11.6	abroad and you don't even know where to start. Today, we're breaking down exactly how to
0:15.7	protect yourself before things go wrong and what to do when they do. Welcome to Points Talk.
0:22.4	We are three moms who've discovered how to leverage credit card welcome offers to get
0:26.5	hundreds of thousands of dollars of travel expenses for nearly free.
0:30.7	We've used credit card points of miles to take vacations to places like Hawaii, Paris, Greece,
0:35.9	Maldives, Japan, and so much more. And the best part,
0:39.4	we each still have 800 plus credit scores. Imagine being able to take the vacation of your dreams
0:44.8	for nearly free. It's totally possible and we're here to show you how.
0:51.8	Hey, I'm Alex. And I'm Pam, Alex's mom, and I'm Jess. Let's Talk Points. We are so excited to have Lisa Jarvis from Chasingmemories.coe joining us today. She is going to help us understand what protections travelers actually have when things go wrong and how to make sure you're covered before you even
1:12.0	leave home. This is a question that comes up all the time in our Facebook group, in our
1:18.0	DMs, in our email, you know, people saying, I have these credit cards and I have these
1:22.8	protections, but like, is that enough? You know, all about, so this episode is all about
1:27.2	travel insurance insurance how to
1:28.9	protect yourself you're going to hear from pam she has a firsthand experience of things that went
1:34.4	a little wonky for her recently um so yeah we are so excited to have you here Lisa thank you
1:41.2	okay so Lisa give us a little bit of your backstory. Introduce us. Tell everybody who you are.
1:46.7	First of all, how did you get into points? Because you also do points and miles. And then what led you to really focus on travel insurance?
1:53.9	So first off, I grew up with a travel insurance, or not a travel insurance, a travel agent mom mom and so I heard her selling travel insurance all
2:02.4	the time and explaining all of it so I think I just grew up with all this stuff ingrained in my
2:08.3	brain but then as I traveled and had my own travel debacles I quickly realized like wait a lot of
	...

Transcript will be available on the free plan in 23 days. Upgrade to see the full transcript now.

Previous episode

Disclaimer: The podcast and artwork embedded on this page are from Alex, Pam and Jess, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Alex, Pam and Jess and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.