181. The Beauty (& Horror) of Remote Management - Can you FULLY Automate a facility? w/ Terry Campbell
Self Storage Income
AJ Osborne
4.9 • 591 Ratings
🗓️ 16 November 2022
⏱️ 59 minutes
🧾️ Download transcript
Summary
One of the great benefits of a Self Storage facility is its low maintenance costs. Sometimes, it may be in an operator’s best interest to fully automate a facility by making it unmanned, which can help increase customer satisfaction through online systems, and cut down costs associated with staffing.
However, it’s not as easy as it sounds. If a customer has questions, how would they reach someone? How do you handle payments? Defaults? If a facility is broken into, how would you know? And who do you call?
Today we talk with Terry Campbell from Copper Storage Management, who specialize in remote management of Self Storage facilities. We ask him some of these pressing questions and talk about how he has overcome these obstacles, and what solutions can be used for day-to-day operations.
Find out more about Copper Storage Management here: https://copperstoragemanagement.com/
Sign up for our SSI community on facebook! https://www.selfstorageincome.com/ssi-community
Join Copper Storage Management + Live Oak Bank for a discussion about self-storage remote 3rd-party management, financing and more! Mark your calendars for Nov. 17th at 2PM EST. Register now: https://us06web.zoom.us/meeting/register/tZ0tceGvrDsjHtKGAsfwMJfcgG2KKospDdyw
Our partners:
Live Oak Bank - liveoakbank.com/incomepodcast
Tenant Inc. - https://www.tenantinc.com/
Janus International - https://www.janusintl.com/
Want to invest in storage without dealing with the day-to-day operations and management? Learn more about our syndication company Cedar Creek here:
https://www.cedarcreekwealth.com/
Grab my audiobook Growing Wealth in Self Storage for FREE: https://www.selfstorageincome.com/free-audiobook
Transcript
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| 0:00.0 | Hey, everybody, AJ here. I just wanted to tell you exciting news. We are rolling out our self-storage |
| 0:06.4 | income community. So many people asked if we had anything to participate, any groups to do that |
| 0:12.4 | weren't the high level inner circle. And until now, we haven't. We are rolling it out. It's already |
| 0:18.2 | open. We already have members. you can follow the link below click |
| 0:22.8 | to join join in the facebook group you get everything from our modelers you get the community |
| 0:28.8 | education we have videos everything from underwriting and more this is meant to allow people to work |
| 0:36.7 | together to share information to do deals together |
| 0:40.4 | so we can all succeed. Join now, sign up, and let your progress and future in self-storage |
| 0:48.8 | begin today. See you there. Looking to create wealth and income through high cash-flowing |
| 0:54.1 | real estate, self-storage |
| 0:55.7 | is the fastest growing and the newest real estate asset that has outperformed all others. |
| 1:01.5 | What's it secret? |
| 1:02.5 | I'm A.J. Osborne and with over a million square feet that we have built, acquired, expanded, |
| 1:08.0 | and even converted big box stores from small third tier markets to large |
| 1:13.2 | hundred plus thousand square foot facilities we have seen it all this is the |
| 1:17.7 | podcast that we're going to discuss and bring on the best investors and operators |
| 1:22.5 | in the nation to show you how to create wealth and income with self-storage. |
| 1:28.0 | Welcome to self-storage income. |
| 1:33.2 | Hey guys, what is going on? |
| 1:34.7 | My name is Ian, and welcome back to the self-storage income podcast. |
| 1:38.4 | Today, we have Terry Campbell here on the podcast. |
| 1:41.5 | He is the CEO of Copper Storage Management. How do you save money and time |
... |
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