176 Winning at Social Customer Care by Dan Gingiss
The Marketing Book Podcast
Douglas Burdett
4.9 • 868 Ratings
🗓️ 25 May 2018
⏱️ 57 minutes
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Summary
Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media by Dan Gingiss
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https://www.salesartillery.com/marketing-book-podcast/winning-at-social-customer-care-dan-gingiss
Transcript
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| 0:00.0 | This is Dan Gingis, author of Winning at Social Customer Care, |
| 0:03.8 | how top brands create engaging experiences on social media. |
| 0:08.3 | And you are listening to the Marketing Book Podcast. |
| 0:11.8 | Welcome to the Market. Marketing Book Podcast. |
| 0:21.0 | Welcome to the Marketing Book Podcast, helping you keep up with the smartest thinking in the quickly changing field of modern marketing. And now here's your host, Douglas Birdet. |
| 0:25.0 | Hello, thanks for joining me on the Marketing Book Podcast, which is named by LinkedIn as one of |
| 0:29.6 | 10 Podcasts that will make you a better market. |
| 0:33.0 | My goal for this podcast is to help you discover new ideas about what's actually working in the quickly changing field of modern marketing and sales. |
| 0:40.0 | Don't worry about taking notes. You can find links to everything |
| 0:43.0 | linkable in this episode's show notes at marketingbook podcast.com and since |
| 0:48.2 | you're a listener to the marketing book podcast if I can recommend a specific |
| 0:52.4 | marketing or sales book or some other helpful resource that I know of for whatever situation you find yourself in, just connect with me on LinkedIn where we can chat and I'll try to point you in the right direction. |
| 1:03.2 | Also I'd like to thank our sponsor Blinkist. |
| 1:06.0 | Blinkist is an app that takes the key insights from the best non-fiction books |
| 1:11.0 | and distills them into a format that you can read or listen to in just a few minutes |
| 1:15.8 | on your smartphone. |
| 1:17.8 | Several of the books featured on the marketing book podcast are on Blinkist. You can sign up for free at blinkist.com |
| 1:24.8 | slash marketing book podcast. Blinkist is spelled BLINKI-S-T and if you opt for the |
| 1:31.4 | paid version you'll get an additional 20% off but only if you go to |
| 1:35.6 | blinkist.com slash marketingbook podcast. I also have a link to it at marketingbook podcast. |
| 1:42.1 | I'll have more on blinkist in a few minutes and now on with the show. Today we welcome |
| 1:48.3 | Dan Gingis to the marketing book podcast to talk about his book |
... |
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