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Think Fast Talk Smart: Communication Techniques

173. Rethinks: Surviving the Holidays

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 10 December 2024

⏱️ 14 minutes

🧾️ Download transcript

Summary

Master holiday conversations.

The holiday season is a time of joy, connection, and, occasionally, communication challenges and as we gather with family, friends, and colleagues, effective communication becomes crucial. To help make this time more enjoyable, this special Think Fast Talk Smart “Rethinks” episode revisits favorite “recipes” from past Stanford guests along with Matt’s advice for tackling three common holiday scenarios: contributing effectively to ongoing conversations, engaging in meaningful small talk, and managing conflict with clarity and empathy. Whether it's making small talk or resolving conflicts, these strategies aim to turn holiday communication hurdles into opportunities for connection and collaboration.

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Chapters:

  • (00:00) - Introduction
  • (03:01) - Challenge 1: Inserting Your Voice into Conversations
  • (04:16) - Expert Insights on Inserting Ideas
  • (06:02) - Challenge 2: Mastering Small Talk
  • (07:38) - Expert Strategies for Small Talk
  • (09:40) - Challenge 3: Managing Holiday Conflicts
  • (11:27) - Expert Tips for Conflict Resolution
  • (13:04) - Conclusion

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Transcript

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0:00.0

We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.

0:21.0

dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of

0:26.1

your career growth and personal development? From the very beginning, the whole process has helped

0:30.7

me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi

0:35.8

took my ideas, helped make them tangible,

0:38.8

and suddenly I'm moving forward with actionable steps that I can manage in my life.

0:43.7

Wow. Sounds like your coach was super helpful. Absolutely.

0:47.4

Everyone can take advantage of a career coach. I certainly have throughout my life.

0:51.9

Coaching has been really helpful. Go to strawberry.m.m.

0:55.4

slash smart and claim your $50 credit. That's strawberry.m.m.m. slash smart.

1:02.1

The holidays can bring out the best and worst in our communication and relationships.

1:08.5

In this Rethinks Best of episode, we revisit advice from 2021 that still

1:14.6

rings true today. Listen in to learn best practices from across many of our episodes on how to

1:20.6

manage the stresses of the holidays. Once again, we are approaching the holiday season.

1:30.3

As the year draws to a close, and many of us draw nearer to our family, friends, and work colleagues,

1:37.3

we often find ourselves cooking up yummy recipes to share and celebrate over.

1:42.3

Yet invariably, these interactions lead to challenges

1:45.4

and awkward communication situations.

1:48.7

So for this episode, we've decided to get into the Communication Kitchen

1:52.7

to bring you a show filled of some of our favorite communication recipes

1:56.6

to enhance your speaking and help you navigate holiday challenges.

2:01.5

I'm Matt Abraham's, and I teach strategic communication at Stanford Graduate School of Business.

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