back in 2010 launched now. They've raised about $4 million, helping a lot of companies make sense

of their customer feedback data. Now working with 30 customers paying $2,500 a month, so about

to break a million dollars in terms of ARR. That's up about four or five X year over year. So healthy

growth, still burning cash, obviously with 20 people full time in Montreal. Churn is none to date.

CAC little wishy-washy as they look to build out

those growth channels and really define what those growth channels look like in the future.

In the meantime, though, again, approaching a million bucks in terms of run rate.

Hello, everyone.

My guest today is Narges Boufaden.

She is a pioneer and thought leader in the natural language processing field who's transitioned

from the academic world to run her company. She founded key text in 2010 for professional services in AI, then pivoted into a product company in 2015.

Narjazz is also a contributor at Forbes and a dedicated mentor at Techstar AI. Nardezza, are you ready

to take us to the top? Yes, absolutely. All right, tell us about key tech. So when did you launch

the company and today, how are you making money?

What's the revenue model?

Yeah, so basically we are helping businesses with a product that make them aware of disengaged

customers and employees.

And that is based on what they are sharing in their tech feedback.

So basically, we actually have that product. It's a license,

and then people can, well, CX managers, for instance, can upload data feedback from their customers,

and then get a sense of what is happening, where are the reasons of disengagement,

and then they can actually start thinking about solutions on how to solve that disengagement and then they can actually start thinking about solutions on how

...