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At The Table with Patrick Lencioni

158. Unpacking the Southwest Airlines Situation

At The Table with Patrick Lencioni

Patrick Lencioni

Pat, Business, Success, Work, Entrepreneurship, Companyculture, Patricklencioni, Teamwork, Leadership, Organizationalhealth, Culture, Management

4.81.1K Ratings

🗓️ 11 January 2023

⏱️ 46 minutes

🧾️ Download transcript

Summary

How does a competitive advantage become an achilles heel? This week, Pat, Cody and Beau sit down to discuss their perspectives on the Southwest Airlines situation.

To order Pat’s newest book: tinyurl.com/workinggeniusbook

To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/

To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

Transcript

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0:00.0

Welcome to another episode of At the Table with Patrick Linchoni, where everything we

0:14.0

talk about is related to organizational health and the world of work.

0:17.7

I'm Pat Linchoni, your host, joined by Cody Thompson, my co-host.

0:23.2

We've got Bo Johnson in studio, Tracy is out with her sister, Julie, who had surgery.

0:27.8

We're praying for Julie.

0:29.0

I've got Matt and Karen in studio here, and what are we going to talk about today, Cody?

0:34.8

It's called unpacking the Southwest Airlines situation.

0:39.2

Wow.

0:40.2

And it is quite a situation, isn't it?

0:42.5

I think there were so many of us who were watching it unfold, so many people who were impacted,

0:47.2

continue to be curious about it.

0:49.3

Pat with all of that, where do we start?

0:52.1

Well, I think we start with a disclaimer here.

0:55.7

The reason why we're doing this is because we've worked with Southwest Airlines for 20 years,

1:01.1

off and on.

1:02.1

I mean, we're their friends of ours, their clients of ours, their partners of ours.

1:05.4

And so we have some perspectives on that.

1:07.8

But what we also want to say is we're not here to defend them at all, or to attack them.

1:13.2

We could jump on the bandwagon and do that.

1:15.2

We're here to look at this from the standpoint of organizational health and from every different

1:21.8

perspective where you can look at it.

1:23.2

And I know a lot of people, we've used Southwest Airlines as an example for many years and

...

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