Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer

employee experience, organizational and workforce transformation, and how business can adapt and

continually improve at an Agile age. The Agile World podcast is brought to you by tech systems,

an industry leader in full stack technology services, talent services, and real world application.

For more information, go to techsystems.com. To read more about the topics discussed in the show,

you can go to my website at theagile.world and read my latest articles or get a copy of my latest

book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom,

and I'm the host of the Agile World podcast. Today, we're going to talk about how organizations

can optimize their ability to make decisions and some approaches that Agile companies are using

to do this. Tell me, discuss this topic. I'd like to welcome Diane Majors, Founder and Chief

Experience Officer at Experience Catalyst. Welcome back to the show, Diane. Hey, it's a pleasure

to be back. It's always delightful to have conversations with you, Greg. Yeah, I love talking with you,

so let's get started here. Let's talk about organization's ability to be Agile in their decision-making

process. We can make the distinction here between the big A Agile as in strictly subscribing to

the Agile methodology or the small A Agile as in just generally being adaptive, nimble,

and methodical, and approach to improvement. What do you see as the biggest challenge to

organizations being able to be nimble in their decision-making process? I don't think sometimes

they have all the right information or people in the room. I've seen a lot of organizations who

make a decision and then without the right people information, they go out and try to do something

and it becomes, hey, we need to check this or this needs to be engaged and involved. So my

thought is that truly having the right structure around what you need to make that decision,

the right buy-in, the right information is really critical to being nimble. Because nimble,

...