#156: Will Guidara Returns—Is Hospitality the Ultimate Competitive Advantage?

Business Made Simple with Donald Miller

Business Made Simple

Entrepreneurship, Businessmadesimple, Marketing, 474622, Storybrand, Brand, Bms, Business, Story, Bmsu, Storytelling

4.8 • 2K Ratings

🗓️ 8 January 2024

⏱️ 34 minutes

🔗️ Recording | iTunes | RSS

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Summary

Join us on February 1 & 2, 2024 at Coach Builder Summit, the ultimate free livestream event all about helping coaches and consultants build and grow their businesses. Lock in your spot at CoachBuilder.com/CoachSummit.

Business owners often find it hard to balance profitability with genuine customer care. If you’re too focused on getting things done quickly and making money, personal connections and customer service can often take a backseat. In a marketplace where business is often driven by the bottom line, how can you stand out by prioritizing relationships and exceptional customer service?

In this episode, host Donald Miller welcomes Will Guidara back to the show. Will is the author of Unreasonable Hospitality and the former co-owner and manager of Eleven Madison Park, which became the #1 restaurant in the world. They discuss how to bring genuine care and top-notch service into any businesses, not just the hospitality industry. Their conversation goes beyond just business tips, exploring deeper ideas about the importance of caring for people in a world where respect for our fellow human beings seems to be slowly diminishing. Don and Will also answer and coach through listener submitted questions (submit your questions at BusinessMadeSimple.com/Podcast) around how you can incorporate unreasonable hospitality into your business.

Has your faith in humanity been slipping lately? Tune in to learn how to respond to business challenges with care and compassion.

STUCK TRYING TO GROW YOUR BUSINESS? SUBMIT YOUR QUESTION FOR A CHANCE TO HAVE DON COACH THROUGH IT ON THE SHOW: BusinessMadeSimple.com/Podcast

PRE-ORDER COACH BUILDER THE BOOK AND TRANSFORM YOUR EXPERTISE INTO A LUCRATIVE CONSULTING CAREER: CoachBuilderBook.com/Podcast

IF YOU'RE SERIOUS ABOUT IMPLEMENTING A PLAN TO GROW YOUR BUSINESS AND REVENUE, FLIGHT SCHOOL IS FOR YOU! JOIN NOW: SmallBusinessFlightSchool.com.

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0:00.0	Hey, it's podcast producer Bobby Richards, and before we jump into today's episode,
0:09.0	here is Donald Miller with some exciting news around our upcoming Coach Builder Summit that's happening February 1st and 2nd.
0:15.6	It's the ultimate live stream for coaches, consultants, financial advisors, physical trainers,
0:22.0	therapists, counselors. I would consider a coach anybody who sells
0:26.3	their wisdom, anybody who sells their knowledge and their, you know, their coaching, their
0:31.6	ability to help you transform into somebody else based on the
0:34.7	knowledge that they have to me that's a coach at the summit Amy Porterfield is going to be with us
0:39.8	Will Gdera who's who wrote the book Unreasonable Hospitality, you know, Will started 11 Madison Park,
0:44.9	became the number one restaurant in the world.
0:47.1	He is going to be with us for Coach Boulder Summit and a ton of other celebrities that you're going to love
0:51.6	hearing from. If any part of you thinks that you
0:54.0	could pivot your career into a coaching career, you've got to attend the summit.
0:57.6	That's all we're going to talk about all day long. Go to coach builder.com
1:01.6	slash coach summit. Coach builder.com slash Coach Summit.
1:05.0	Again, if you've ever thought about building a coaching business
1:08.0	as a side hustle that hopefully will take over your life,
1:10.0	go to Coach Builder.
1:12.0	Com slash Coach Summit and sign up today.
1:16.0	If I would ever listen to this podcast ten years ago, I would have said Don Miller lost his mind.
1:22.6	Welcome to the Business Made Simple Podcast, brought to you by the HubSpot Podcast network.
1:29.2	I am your host Donald Miller.
1:30.9	Today on the show it's Will Gadera.
	...

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