Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer

employee experience, organizational and workforce transformation, and how business can adapt and

continually improve at an Agile age. The Agile World podcast is brought to you by tech systems,

an industry leader in full stack technology services, talent services, and real world application.

For more information, go to techsystems.com. To read more about the topics discussed in the show,

you can go to my website at theagile.world and read my latest articles or get a copy of my latest

book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom,

and I'm the host of the Agile World podcast. Today we're going to talk about the critical role of

leadership in company culture, more specifically about employee burnout and how leadership needs to

address it. Tell me discuss this topic I'd like to welcome Mark Mori, founder of a connected leader.

He works to transform outdated and struggling work environments into living systems of learning

and growth. Mark, welcome to the show. Hey, thanks for having me, Greg. So let's look

forward to talking here. Let's start by talking about company culture and leadership's role.

So just so we're on the same page and the listeners share our vocabulary here. How do you define

company culture? Well, company culture, you know, there's all sorts of definitions. But essentially,

this is the unseen and structured environment that guides people's both strategy,

leadership, and operations. You can almost picture those three environments encircled by

company culture. It's not just, you know, things coming out of HR for better benefit packages.

It's unseen things. It's branding. It's a rapport in relationships. How people get hired.

Consistency of values. You know, it's not the values on the wall. It's how work gets done.

So, you know, I take a page from company culture by visiting other cultures, you know,

for example, I have quite a few friends that live in Europe and in Hawaii and indigenous people

...