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The Foundr Podcast with Nathan Chan

154: A Behind-The-Scenes Look at the Marketing Strategies of Multi-million Dollar Companies with Clate Mask of Infusionsoft

The Foundr Podcast with Nathan Chan

Nathan Chan

Marketing, Business, Entrepreneurship

4.8662 Ratings

🗓️ 29 June 2017

⏱️ 37 minutes

🧾️ Download transcript

Summary

Every entrepreneur at some point faces the dilemma of simply not being able to pour any more hours of work into their company. As a result, they get stuck. That's where Clate Mask, CEO of Infusionsoft, comes in. In the 10 years Infusionsoft has been operating, Mask has helped hundreds of entrepreneurs use the power of email marketing to double their growth, triple their leads, even quadruple overall revenue. For Mask, automated email marketing is the secret weapon for any business that's trying to scale. In today's podcast episode, he dishes on how to do it right. "What happens in an entrepreneurial business, when you're running a small company, it's very, very difficult to follow up effectively with all your leads and customers, and things slip through the cracks," he says. "You're wearing 10 different hats trying to run the business, and ... you just can't keep it all straight when the business starts to grow and when you start to have some success." At that point, you can either hire more people to handle the workload, which can be costly, or learn how to automate your business. Mask has helped Infusionsoft's 125,000-plus users create their own automation campaigns by mapping out customer lifecycles, and pinpointing the best times and messages to engage customers and get as much of a return as possible. In this week's episode, Mask tells us what the marketing strategies of his best users look like, and how you can incorporate them into your own business. In this episode you will learn: The one thing that most business owners don't recognize is stopping them from growing A battle-tested, tried and true guide to getting the biggest return possible on every single customer The three most critical points in the customer lifecycle and why ignoring them puts your business at risk An exclusive, behind-the-scenes look at the email marketing strategies of Infusionsoft's top clients How to combine automation and authenticity into one winning combination & much more!

Transcript

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0:00.0

This is episode number 154 with Clayt Mask of the Founder Podcast.

0:06.0

Discover exactly what it takes to become a successful entrepreneur and what's possible

0:11.1

through entrepreneurship from the greatest minds in business today.

0:14.9

Welcome to the Founder Podcast.

0:17.1

Here's your host, Nathan Chan.

0:24.8

Thank you. Here's your host, Nathan Chan. Hello and welcome to another episode of the Founder Podcast.

0:28.8

My name is Nathan Chan, and I'm the host and CEO of Founder magazine, and I'm coming to you live from

0:35.6

Rainy, Cold, Melbourne, hometown, homegrown Australia. So I'm coming to you live from rainy cold Melbourne hometown, homegrown Australia.

0:41.1

So I hope you're having a wonderful day wherever you are around the world.

0:43.9

I just want to say thank you so much for taking the time to listen to this podcast

0:49.2

and share your earbuds with me.

0:51.3

If you're new to the show, we interview extremely successful founders that

0:56.6

are pretty much crushing it in whatever industry. They're in either number one or two at what

1:02.3

they do in the world, and they've disrupted their industry in some way, shape or form.

1:09.2

And today's guest, Clayt Mask, is someone that is definitely an industry leader in the CRM

1:18.4

world.

1:19.7

So he created a company called InfusionSoft.

1:23.1

And I've actually never really heard Clayt do many interviews.

1:26.8

So this was really cool to actually get to speak to somebody that, you know, we use their

1:33.0

product every single day at founder, massive fans, email automation software, CRM,

1:40.0

fully, like an absolute beast of a software product.

1:44.6

And it's really interesting to hear the ground up of how that company started,

...

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