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SaaS Interviews with CEOs, Startups, Founders

1509 How mParticle Hit $36m ARR, 150% Net Revenue Retention Helping F500 Brands Manage User Records

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 11 September 2019

⏱️ 20 minutes

🧾️ Download transcript

Summary

Michael Katz is a Co-founder and CEO of mParticle. He is responsible for creating and overseeing the execution of mParticle's vision of becoming the premier multi-screen data solution. Mr. Katz previously served as Vice President of Optimization & Analytics at Yahoo where he came via the acquisition of interclick, the company he also founded.

Transcript

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0:00.0

M Particle founded in 2013, really helping big brands like Starbucks manage their user, user flows,

0:05.3

user records across many different platforms, whether it's mobile desktop or tablet. They're serving

0:10.6

150 customers right now doing about $3 million a month today. That's up 100% year over year. They

0:15.5

were doing about $1.5 million per month. They're in that range in October 2017. They're scaling nicely

0:20.7

economics-wise, 150% net revenue retention annually. That comes from really nice upsells and very

0:26.0

low churn, less than 5% revenue churn annually on a gross basis. They've raised 75 million

0:30.9

bucks to scale this team of 110 people in New York City, other remote locations, 24-month

0:35.5

payback period. So spend and call it 400,500 grand to get a new

0:38.4

$20,000-month customer. Hello, everyone. My guest today is Michael Katz. He's a co-founder and CEO of a

0:44.3

company called M Particle. He's responsible for creating and overseeing the execution of the

0:48.4

company's vision of becoming the premier multi-screen data solution. He previously served as

0:53.6

vice president of optimization and analytics at

0:55.8

Yahoo, where he came via the acquisition of Interclick, the company he also founded. Michael,

1:00.5

are you ready to take us to the top? Let's do this, man. All right, data. Everyone either loves

1:05.7

data right now or hates data right now, and you're in the thick of it. So what's M-particle do,

1:10.0

and what's your revenue model? How do you make money?

1:11.6

Yeah, so we're a customer data platform, which quite simply means we help some of the largest

1:18.6

and most innovative brands in the world capture their data, unify it, and then make it easily

1:25.6

integratable into the different systems that they use to

1:29.2

ultimately run and grow their businesses.

1:32.2

We charge on a license model.

1:34.7

It's based on the number of user records.

...

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