Welcome to the How of Business with your host, Henry Lopez, the podcast that helps you start, run, and grow your small business.

And now, here is your host.

Welcome to this episode of The How of Business.

This is Henry Lopez, and my guest today is Lisa Ryan. Lisa, welcome to the show.

Hey, thanks for having me. It's good to be here. Thanks for being with us. Lisa is a keynote speaker,

an author, and an internationally recognized authority on gratitude. She specializes in teaching

organizations, teams, and individuals how to improve five

areas, recruitment, retention, engagement, recognition, and rewards, all in the workplace by creating

a culture of appreciation. Through her keynote, seminars, and workshops, Lisa energizes individuals and organizations

who want to retain their best employees by fully engaging them in the business and recognizing

their efforts. These efforts help businesses keep their top talent today from

becoming someone else's top talent tomorrow. She draws on 20 plus years in sales, marketing, and training,

and she makes it engaging and fun with easy to implement instructions.

There's lots of videos that I got to look at on her website of her in action.

She's also the author of eight books, including the upside of

downtimes, discovering the power of gratitude, from afraid to speak to paid, from afraid to speak

to paid to speak, and with excellent. She also is the co-star in two award-winning films, the Keeper of the Keys and the

gratitude experiment. So in this episode today, Lisa is going to share with us her entrepreneurial journey,

how she got to where she is today. And then we're going to do a deep dive on strategies and tactics for us

on employee retention in our small businesses.

Lisa lives in North Royalton, Ohio, which is a suburb of Cleveland. And so once again,

Lisa Ryan, welcome to the show. Again, thanks. It's good to be here. I'm looking forward to our

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