143: Tackling Problematic People & Behaviors with Dr. Janie Fritz
How to Be Awesome at Your Job
How to be Awesome at Your Job
4.5 • 1.1K Ratings
🗓️ 14 April 2017
⏱️ 35 minutes
🧾️ Download transcript
Summary
Communications professor Dr. Janie Fritz gives some pro-tips to reinforce positive behavior in the workplace and minimize the power of the negative.
You’ll Learn:
- How negative behavior takes a toll on the workplace
- Practical ways to build better colleague relationships
- Tactics for dealing with bully bosses
About Janie
Dr. Janie Marie Harden Fritz is a professor of Communication & Rhetorical Studies at Duquesne University. She studies communication in the workplace, exploring how professional civility and incivility affect productivity and relationships at work. She is the author of Professional Civility: Communicative Virtue at Work (Peter Lang, 2013) and coauthor or coeditor of several others. Her most recent work focuses on the intersection of professional civility and leadership practices.
Items Mentioned in this Show:
- Book: Choosing Civility by P.M. Forni
- Author: George MacDonald
- Research: Work as a Source of Positive Emotional Experiences and the Discourses Informing Positive Assessment by Pamela Lutgen-Sandvik, Sarah Riforgiate & Courtney Fletcher
- Research: Optimism or Hope? The Ethic of Abundance and the Ethic of Limits by Christopher Lasch
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Transcript
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| 0:00.0 | Welcome to the How to Be Awesome at Your Job Podcast, the show where brilliant professionals share how to sharpen the universal skills required to flourish at work. |
| 0:10.0 | Enjoy more career fun, wins, meaning, and money. |
| 0:14.0 | With your host, Pete McKitis. |
| 0:17.0 | Hello and thanks so much for joining us here for episode 143 with Dr. Janie Hardin Fritz. |
| 0:28.0 | Janie had some really great tips and perspectives when it comes to some of the difficult folks or behaviors you encounter at work, |
| 0:35.0 | so you're going to walk away learning one, how negative behavior takes its toll on the workplace, |
| 0:40.2 | two practical ways to build better colleague relationships and three tactics for dealing with |
| 0:45.4 | bully bosses so if you'd like to check out the show notes or the links to items that we reference or the transcript |
| 0:52.0 | that's over there at awesome at your job.com |
| 0:54.4 | slash Epp one four three. |
| 0:56.6 | While you're there I encourage you to check out some of our great resources |
| 0:59.4 | from the 10 days to winning at work |
| 1:01.9 | email course the collection of my favorite tactics to slash through waste and time wasters that pop up in your day, as well as the gold nunket email list, which summarizes the wisdom of Janie and the 142 guests that have come before her each in a short |
| 1:16.5 | email that appears in the morning when there is a new episode released. So if you |
| 1:21.0 | don't have time to take notes or you're running or driving and unable to get |
| 1:24.5 | pen to paper, well we take care of that for you. Now here's Janie's story. |
| 1:28.2 | Dr. Janie Fritz is a professor of communication and rhetorical studies at Duquesne University. |
| 1:34.4 | She studies communication in the workplace exploring how professional civility and incivility |
| 1:39.8 | affect productivity and relationships at work. |
| 1:42.6 | She's the author of Professional Civility, |
| 1:44.4 | Communicative Virtue at Work, Peter Lyon, |
| 1:46.8 | 2, 13, and co-author or co-editor of several others. |
... |
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