Welcome to How Leaders Leber every week you get to listen in while I interview some of the very

best leaders in the world. I break down the key learning so that by the end of the episode,

you'll have something simple you can apply as you develop into a better leader. That's what

this podcast is all about. Well, get ready because you're about

to hear one of the most dramatic turnaround stories out there because my guest today is Dr. Bob

Grossman, the CEO of NYU Langone Health. When he took over in 2007, the hospital had a structural

deficit with rundown facilities and a team that wasn't really

tuned in to a bigger vision. Now, fast forward to today, they're ranked as the number three

hospital in the United States. He's grown their revenue from $2 billion to $11 billion,

and they're studied as the model of how to run a patient-centered successful health

organization. You're going to hear how it happened today. And as you might expect, Bob shares a lot

of wisdom about culture and vision. But you know, you need more than that to make big things happen.

You need accountability because that's how you make sure those big ideas

are actually showing up in the work day to day. If you want your team performing at the highest

level, if you want them to really own their actions and decisions, then keep listening and learn

how to create more accountability for your organization. So without further ado, here's my conversation

with my good friend and soon to be yours, Dr. Bob Grossman.

Bob, we're going to get to your amazing turnaround story in a few minutes, but I always like to start out at the beginning.

Now, you went into radiology, and I know you were at NYU, and you built one heck of a department there.

It's one of the departments that was very highly rated.

Tell us how you got the CEO job of NYU.

Well, it was interesting.

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