5 • 610 Ratings
🗓️ 7 January 2019
⏱️ 31 minutes
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0:00.0 | here we are we're back what are we doing we're having a conversation with sarah what's going on |
0:11.3 | hi thanks for coming on absolutely i'm excited to be here we don't want to do the generic like |
0:17.2 | who are you and what do you do but before this you're just talking to dav and said something interesting which is you're a CEO of this company Lever you do |
0:24.8 | this once a quarter and David's like what brings you to Boston you said once a quarter |
0:27.7 | I get out and go meet customers like that seems we're just saying that's crazy like |
0:31.4 | yeah how many CEOs are doing that like and why do you do it oh it's my addiction I mean |
0:35.7 | it kind of gets to my background and |
0:38.5 | what even drew me to tech in the first place, because I have the great honor and privilege of |
0:43.5 | being a designer founder. So my education was in design. I studied design at Stanford. I don't know |
0:50.3 | if you're at all familiar with the Stanford D school, but they're kind of big proponents of what they call human-centered design thinking. |
0:57.1 | And essentially that's saying use a blend of psychology as well as being kind of a technologist and go in and identify, you know, the needs of like single people, groups of people and use kind of that almost understanding of their needs as the starting point |
1:12.5 | for innovation. |
1:13.5 | So I am addicted to user research and getting just like that first-hand exposure to like |
1:19.4 | how teams work, how organizations work. |
1:22.4 | And I kind of feel like you got to go out there. |
1:24.4 | So it's maybe like my indulgence or going back to basics. Yeah. |
1:29.1 | Yeah. I mean, the design team doesn't let me like design of lever anymore. And so this is kind of |
1:34.6 | my one contribution still in the design camp. So that's what brings me out here. And it's, |
1:39.3 | it's the best. It's funny. It feels like that's back. That kind of thinking is back because kind of early in, you know, I have gray hair, so I've been around a long time. But like early on, there was a lot of human-centered work. You know, you would read about it in like CMU and a lot of places like that that were focused on this. And it was kind of just back in New York City where I grew up and worked originally. |
2:03.1 | And it was kind of a big thing. |
2:06.2 | And then I felt like I didn't hear about it for a long time. And I feel like I'm hearing about it a lot more now, right? |
2:09.4 | The importance of design. |
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