135. IT Personnel Need to Develop Interpersonal Skills and Here’s How with Tom Watson

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Philip Howard

Tech News, Technology, Business, Management, News

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🗓️ 15 March 2022

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

Tom Watson An experienced and proven leader and a sophisticated and tested problem solver, his experience is best described as the following: herder of cats, soldier, father, husband, and forever learner. IT Personnel Need to Develop Interpersonal Skills and Here’s How with Tom Watson Despite the fact that IT is a customer service-based job, IT people are commonly not people people. This needs to change! Join the conversation between our host, Phil Howard, and guest and management expert, Tom Watson. Tom shares powerful advice on how you need to be a different kind of manager now than the world is used to, starting by questioning your existence in IT multiple times daily and never dwelling in your comfort zone. Though it sounds daunting, Tom will show us how you can easily realign what you ask and what you do to become more efficient workers and greater leaders in the IT workforce.

Transcript

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0:00.0	They have a thing called the confidence course to build into the military.
0:02.8	It's basically to build yourself confidence that you can do more than you think you can.
0:07.2	And it's a really complicated obstacle course.
0:09.4	But when you complete it, it works the way you would expect it to.
0:25.3	Everybody listening to dissecting popular IT nerds.
0:29.5	We're going into this without any preparation whatsoever.
0:33.9	Or, you know, do we call you Tom or Thomas?
0:34.8	Do you go by Thomas?
0:35.9	What do people call you at work?
0:37.3	Do they call you Level 76? They call me Tom. They call you Tom. Okay. Just to make sure.
0:40.5	Level 76. Yeah. A leader. Yeah. That's further of that network magician.
0:46.5	Yes. Thank you. I mean, it really is. And the reason why I'm bringing this up is I got cold called.
0:55.9	I don't know if it was cold called.
0:57.7	It was kind of a cold call.
0:59.0	It was like a second cold call.
1:00.4	What do you call that when someone calls you and you tell them, oh my gosh, really?
1:05.6	Like you didn't ask me about, you know, it was now a good time.
1:09.3	You didn't ask me, you know, if I'm living the dream
1:13.0	or the nightmare. You just went right into, you know, how your product is going to be a benefit
1:18.2	and can we set up a time to talk? And this is where my, this is where my, I'm just letting
1:23.9	you know where my brain is at today. And if you just did a little research, you would see that Tom is a herder of cats, a former network magician, which is not really a real thing.
1:39.4	It's a metaphor for I'm able to deal with stupid stuff and fix broken and deal with other things that are,
	...

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