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You've Been Heard

134. Things That IT SHOULD Be Doing To People with Michael Moore

You've Been Heard

Philip Howard

Tech News, Technology, Business, Management, News

0.00 Ratings

🗓️ 24 February 2022

⏱️ 66 minutes

🧾️ Download transcript

Summary

Michael Moore With 19 years of experience in Information Technology, Michael has helped guide organizations to develop secure and stable enterprise systems using best practice design, proactive support and cost-effective, scalable architecture. He is self-motivated and team-focused. Michael empowers his team and uses performance based management to improve their skills and increase company productivity.

Transcript

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0:00.0

depends. I mean, I've come into solutions where folks are like, I want to go all cloud. I want to

0:05.6

get rid of all my on-premise stuff and go cloud because that's that, you know, that someone talked to

0:09.0

about it. And then when we run the numbers on it, we say, listen, you can do that, but you're going

0:15.2

to waste a ton of money that you've already put into your investment.

0:31.0

Welcome everyone back to dissecting popular IT nerds.

0:35.8

We have an oldie, what a goodie, Michael Moore, back on the show.

0:40.0

And today we're talking about, let me clear my throat,

0:49.6

things that IT should be doing to people. I just like that. How could, you know, things that we should do to people, you know, like we should really be, you know, they always say when you're selling,

0:55.8

and especially when IT is selling to upper management, that selling is not something you do to

1:01.1

someone. It's something that you do for them. But I'm going to challenge that and say that

1:07.0

these are things that we need to do to people. We need to go around. We need to ask the right

1:13.6

questions and we need to, I don't know, prod and... Well, sometimes they just don't know,

1:23.4

they don't know what they don't know, right? And we need to let them know that. We need to inform them. We do. We need to tell them. You are not smart. You do not know what you're doing. You have no clue at all how technology works. That is why you enter in these tickets into my system that drive me up the wall. That's what I'm thinking inside my head, but I'm not going to tell you that.

1:47.0

That's not really true. We don't do that.

1:49.0

I'm just trying to add some flavor.

1:52.0

Trying to add some flavor to the show.

1:54.0

We should have a section called Craziest Ticket you've ever seen.

2:02.6

Before we get into in depth here, what is the craziest ticket you've ever seen?

2:08.4

Oh man, that's a great one.

2:11.1

Funniest.

2:12.4

You know, I think the funniest wasn't a ticket, but rather hardware that came back that contained a live animal in it.

2:18.3

Oh, that's nice.

...

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