4.6 • 683 Ratings
🗓️ 24 February 2019
⏱️ 21 minutes
🧾️ Download transcript
Studied Computer Science at UCLA and Stanford. Founded Ronin (roninapp.com) in 2008, sold to GoDaddy in 2013 (since reacquired). Founded Reamaze in 2012.
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0:00.0 | They launched this company back in 2012, raised 500 grand on it, then refocused on a different idea that then sold the GoDaddy after that sale. |
0:06.5 | And after he worked there a couple years, he then shifted back to Reames in 2016. |
0:11.0 | Really, you can think of them almost like a fun app or intercom, but dedicated exclusively to the support function, |
0:17.0 | not just kind of outreach on a website or things of that nature. |
0:19.0 | Today, they're 15 people remote locations. They've got about 3,600, sorry, they've got about 1,200 logos using them |
0:25.9 | with between 3,000 and 5,000 seats total doing call it 140-ish grand per month today. That's up over 100% |
0:32.7 | year over a year. Turn is 1.7% logo ch churn per month net negative revenue churn because expansion is |
0:39.4 | driving a lot of growth right now. $200, so about a three-month payback period on a lifetime |
0:43.9 | value of between, call it, 50 and 60 months, or about two grand. |
0:48.7 | This is the top entrepreneurs podcast where founders share how they started their companies and got filthy rich |
0:56.2 | or crash and burn. Each episode features revenue numbers, customer counts, and other insider |
1:05.1 | information that creates business news headlines. We went from a couple of hundred thousand dollars to two point seven million. |
1:12.6 | I had no money when I started the company. |
1:14.5 | It was $160 million, which is the size of any IPOs. |
1:17.9 | We're a bit strapped. |
1:18.9 | We have like 22,000 customers. |
1:22.8 | With over 5 million downloads in a very short amount of time, |
1:27.0 | major outlets like Inc. are calling |
1:28.7 | us the fastest growing business show on iTunes. |
1:32.0 | I'm your host, Nathan Latka, and here's today's episode. |
1:35.5 | Hello, everyone, my guest today is Lou Wang. |
1:38.9 | He studied computer science at UCLA and Stanford, then founded Ronan App.com in 2008 before selling that to GoDaddy in 2013. |
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