Founded as current company in 2015 with partners that had a lot of success in their first

company in Cicely selling to Salesforce for north of 50 million bucks.

Stayed there for a couple years.

Then had some time and airtime and then jumped back into where it's hard as B2B SaaS, launching

customer with a K, again, making customer interactions way easier with way more kind of data

integrated so that the processing of feedback or free funds, changes in

sizes, things like that are much easier.

They've got 40% quarterly revenue expansion, 52 people based in New York City, $38 million

raised growing out a very healthy clip.

Average customer paying about $100 per month, you know, caught just south of between

$1,000 and $10,000 logos per month, but impact much caught just south of between 1,000 and 10,000 logos per month,

but impact much greater in terms of large seat sizes for each of those logos.

This is the top entrepreneurs podcast where founders share how they started their companies

and got filthy rich or crash and burn. Each episode features revenue numbers, customer counts,

and other insider information that creates business news headlines. We went from a couple

hundred thousand dollars to two point seven million. I had no money when I started the company.

It was 160 million dollars, which is the size

of any IPOs. We're a bit strapped. We have like 22,000 customers. With over 5 million

downloads in a very short amount of time, major outlets like Inc are calling us the fastest growing

business show on iTunes. I'm your host, Nathan Latka, and here's today's episode.

Hello, everyone. My guest today is Brad Barmbom.

He has been building customer support companies for more than 20 years.

...