#1257 - Q&A: How to get customers to leave reviews on Etsy?
Side Hustle School
Chris Guillebeau
4.7 • 3.3K Ratings
🗓️ 10 June 2020
⏱️ 5 minutes
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Summary
Today’s caller has a new Etsy shop selling greeting cards themed around grammar jokes—and she wants more reviews! What should she do?
Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.
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Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.
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Transcript
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| 0:00.0 | [♪ OUTRO MUSIC PLAYING [♪ |
| 0:04.8 | Social proof is one of the most important factors that causes someone to purchase. |
| 0:10.4 | Just think about it. Are you more likely to buy something if five of your friends say, |
| 0:14.8 | hey, you've got to try this. Well, of course you are. And you're also more likely to buy something |
| 0:19.9 | that has a lot of good reviews. Some people look at reviews all the time, whenever they purchase |
| 0:25.2 | something, whenever they're considering it. Other people just once in a while, but there's almost |
| 0:30.3 | no one that never looks at reviews for anything. Reviews are important because they're connected to |
| 0:34.7 | that. Factor of Social proof, you want to know if other people like you will like this product |
| 0:39.9 | or this service or this restaurant or whatever it is. So how do you get customers to leave reviews |
| 0:44.7 | in particular on Etsy? That's what today's caller is facing. She has a new Etsy shop selling |
| 0:49.9 | greeting cards themed around grammar jokes. And she wants more reviews. We talked about this |
| 0:54.9 | a few weeks ago in a different context. Today let's talk about Etsy. What should she do? |
| 1:00.4 | We'll dive into her detailed question and my somewhat detailed answer after this message from |
| 1:04.6 | our sponsor. Hi, Chris. This is Susan from Austin, Texas, and I've been listening to the show since |
| 1:17.4 | it first launched. My side hustle is called Grammar Geek Greetings, and my question is about |
| 1:22.2 | getting customers to leave me reviews on Etsy. I do have some reviews and they're all five stars, |
| 1:27.2 | but I would love to get more reviews. And I'm not sure how. When I send the shipping confirmation, |
| 1:32.1 | I do include a personal note, thanking the person for their order and asking them to leave me a |
| 1:36.2 | review if they like the card. Then when I ship the cards, I enclose the business card with my logo |
| 1:41.0 | and a handwritten note on the back in red pen, of course, reiterating this request. I believe |
| 1:46.4 | Etsy also reminds customers to leave a review. Do I need to tweak this messaging? Is there |
| 1:51.6 | something else they should do? Thank you so much. Susan, what's up? Thank you so much for listening |
... |
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