118: Handling Client Conflict or Poor Feedback
Passion With Purpose - Photography Podcast, Creative Business, Six Figure Photographer
Nathan Chanski - Photography Business Coach
5.0 • 573 Ratings
🗓️ 29 November 2023
⏱️ 47 minutes
🧾️ Download transcript
Summary
In this episode, I discuss client conflict and negative feedback. I share a JUICY personal story of client feedback (vulnerable moment alert), emphasizing the importance of contracts and clear communication to prevent dissatisfaction. I offer tips to avoid conflicts, reminding listeners to focus on appreciative clients. Press PLAY for the whole story!
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Transcript
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| 0:00.0 | You're listening to Nathan Chansky, and this is the Passion with Purpose podcast. |
| 0:09.4 | Hello to all you creators, dreamers, and doers out there. I'm Nathan Chansky, photographer, business coach, and your host. |
| 0:17.4 | After starting my photography business and nearly giving up after a rough first couple of |
| 0:21.5 | years, with God's help, I transformed my business and became the multi-six-figure business owner |
| 0:26.3 | here with you today. I'm here to drop weekly episodes full of everything I've learned in the |
| 0:30.8 | process while bringing on some of the biggest experts in the industry. This podcast is for |
| 0:35.9 | photographers, creatives, and anyone wanting to build a business |
| 0:38.7 | and life of your fullest God-given potential. Welcome to the show, my friend. |
| 0:47.9 | All right, welcome back to the show, my friend. So as you may have heard from the title, |
| 0:56.3 | today we're going to be talking about the topic of client conflict and the idea of potentially getting poor feedback from your clients. |
| 1:03.7 | And I feel like coming to the end of the year or close to the end of the year, it's like the |
| 1:09.0 | perfect time of year to talk, or sorry, yeah, it's the perfect time of year to talk about this. It's really interesting because this time of year for me, I don't know, for a lot of you, but is definitely like a slower time of year. And a lot of the, you know, wedding, shooting, and the just kind of, you know, whatever else you have going on. |
| 1:27.9 | For me, a lot of it is like my education and my coaching program and, you know, my launch season. |
| 1:34.3 | So all of that is pretty much done for me at this point in the year, except right now, |
| 1:38.2 | like when I'm recording this, I'm recording this in November at the end of November. |
| 1:41.7 | So it's like right during my Black Friday sale, which is like my last little like push slash launch of the year. But it's really nice. And this is |
| 1:49.0 | just like a random little tip for any of you is I've found that it's been really helpful for me |
| 1:55.2 | to kind of take my December's really slow slash completely off. I found that it is actually like so incredibly |
| 2:03.1 | healing to do that just because it gives me just space and it gives me time to really just be |
| 2:10.8 | human again and just to be honestly and just to be still. And I have more time to press into my spiritual and more personal |
| 2:20.9 | home life more than usual. And it's not like I do no work whatsoever in December, but it's |
| 2:28.5 | definitely slower. And it forces me to kind of pause and look around. And I would say small the daisies more, but like there's |
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