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Passion With Purpose - Photography Podcast, Creative Business, Six Figure Photographer

118: Handling Client Conflict or Poor Feedback

Passion With Purpose - Photography Podcast, Creative Business, Six Figure Photographer

Nathan Chanski - Photography Business Coach

Business, Marketing, Education, Entrepreneurship

5.0573 Ratings

🗓️ 29 November 2023

⏱️ 47 minutes

🧾️ Download transcript

Summary

In this episode, I discuss client conflict and negative feedback. I share a JUICY personal story of client feedback (vulnerable moment alert), emphasizing the importance of contracts and clear communication to prevent dissatisfaction. I offer tips to avoid conflicts, reminding listeners to focus on appreciative clients. Press PLAY for the whole story!


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Transcript

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0:00.0

You're listening to Nathan Chansky, and this is the Passion with Purpose podcast.

0:09.4

Hello to all you creators, dreamers, and doers out there. I'm Nathan Chansky, photographer, business coach, and your host.

0:17.4

After starting my photography business and nearly giving up after a rough first couple of

0:21.5

years, with God's help, I transformed my business and became the multi-six-figure business owner

0:26.3

here with you today. I'm here to drop weekly episodes full of everything I've learned in the

0:30.8

process while bringing on some of the biggest experts in the industry. This podcast is for

0:35.9

photographers, creatives, and anyone wanting to build a business

0:38.7

and life of your fullest God-given potential. Welcome to the show, my friend.

0:47.9

All right, welcome back to the show, my friend. So as you may have heard from the title,

0:56.3

today we're going to be talking about the topic of client conflict and the idea of potentially getting poor feedback from your clients.

1:03.7

And I feel like coming to the end of the year or close to the end of the year, it's like the

1:09.0

perfect time of year to talk, or sorry, yeah, it's the perfect time of year to talk about this. It's really interesting because this time of year for me, I don't know, for a lot of you, but is definitely like a slower time of year. And a lot of the, you know, wedding, shooting, and the just kind of, you know, whatever else you have going on.

1:27.9

For me, a lot of it is like my education and my coaching program and, you know, my launch season.

1:34.3

So all of that is pretty much done for me at this point in the year, except right now,

1:38.2

like when I'm recording this, I'm recording this in November at the end of November.

1:41.7

So it's like right during my Black Friday sale, which is like my last little like push slash launch of the year. But it's really nice. And this is

1:49.0

just like a random little tip for any of you is I've found that it's been really helpful for me

1:55.2

to kind of take my December's really slow slash completely off. I found that it is actually like so incredibly

2:03.1

healing to do that just because it gives me just space and it gives me time to really just be

2:10.8

human again and just to be honestly and just to be still. And I have more time to press into my spiritual and more personal

2:20.9

home life more than usual. And it's not like I do no work whatsoever in December, but it's

2:28.5

definitely slower. And it forces me to kind of pause and look around. And I would say small the daisies more, but like there's

...

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