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How Leaders Lead with David Novak

#117: Chris Kempczinski, McDonald's President and CEO – Make key strategies memorable

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8596 Ratings

🗓️ 12 January 2023

⏱️ 58 minutes

🧾️ Download transcript

Summary

I gotta make a little confession. Back when I was the CEO of Yum! Brands, my team and I would do what we called McDonald’s Immersion Days. We just went into McDonald’s restaurants for the whole day and observed all the smart things they were doing. Then we’d figure out how we could make those smart ideas work at KFC, Taco Bell, or Pizza Hut. That’s just how much we admired McDonald’s. These days, McDonald’s is still at the top of their game – and I’m honored to have McDonald’s President and CEO, Chris Kempczinski, joining me today. As you’ll hear in this conversation, Chris leads in the real world. He’s not the kind of guy who’s just locked away in an office lost in data and paperwork and big-picture strategies. In fact, he believes that your strategies really don’t count for much unless they’re actually showing up in the day-to-day operation of your business. And when you listen to this conversation, you will learn a LOT about how to take a smart strategy and then actually make it memorable and easy for everyone to implement.  So here is my conversation with my good friend – and soon to be yours – Chris Kempczinski. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Transcript

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0:00.0

Welcome to How Leaders Lead, where every week you get to listen in while I interview some of the very best leaders in the world.

0:10.6

I break down the key learning so that by the end of the episode, you'll have something simple you can apply as you develop into a better leader.

0:18.2

That's what this podcast is all about.

0:24.7

Okay, before we go too far, I got to make a little confession. Back when I was the CEO of Young Brands, my team and I would do what we called

0:30.8

McDonald's immersion days. We just went into McDonald's restaurants for the whole day and observed

0:36.3

all the smart things that they

0:37.9

were doing. Then we'd figure out how we could make those smart ideas work at KFC, Taco Bell,

0:44.7

or Pizza Hut. That's just how much we admired McDonald's. These days, McDonald's is still at the

0:50.8

top of their game, and I'm honored to have McDonald's president and CEO,

0:55.2

Chris Kempchinsky, joining me today. As you'll hear in this conversation, Chris really understands

1:01.1

what's happening in the real world. He's not the kind of guy who's just locked away in an office

1:06.1

lost in data and paperwork and big picture strategies. In fact, he believes that your strategies really don't

1:12.2

count for much unless they're actually showing up in the day-to-day operations of your business.

1:17.8

And when you listen to this conversation, you will learn a lot about how to take a smart

1:22.9

strategy and then actually make it memorable and easy for everyone to implement.

1:28.2

So here's my conversation with my good friend and soon to be yours, Chris Kimchinsky.

1:39.8

So Chris, I understand both you and your wife went to Duke, and I've seen in your office you

1:45.3

actually have a bobblehead of Coach K. I got to ask, have you ever met Coach K? And if so,

1:51.4

what have you learned about leadership just watching him in action? Yeah, well, Coach K, as you know,

1:56.6

is an icon. You can't go to Duke, certainly during my area, without knowing Coach K. And I was

2:02.8

fortunate when I was there in that we went to the final four every year. We won the national

2:06.7

championship my senior year. So Coach K is someone I've always had a ton of respect for. And it's

...

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