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Indie Hackers

#113 – Quick Chat with Ben Orenstein of Tuple

Indie Hackers

Courtland Allen and Channing Allen

Startups, Entrepreneurship, Makers, Indie, Bootstrapping, Online, Technology, Business, Founders, Bootstrappers, Ideas, Tech, Indiehackers, Hackers

4.9 β€’ 606 Ratings

πŸ—“οΈ 30 August 2019

⏱️ 31 minutes

🧾️ Download transcript

Summary

Ben Orenstein (@r00k) is the founder of Tuple, a remote pair programming app for the Mac that fills the void left by ScreenHero's disappearance. Ben joined the show for a second time to catch us up on Tuple's progress as a profitable pre-launch business. We talked about the benefits of creating a public roadmap that you can share with customers, the importance of learning by selling, Ben's gameplan for Tuple's public launch, and why it's important to focus on growth long before launch day.Transcript, speaker information, and more: https://www.indiehackers.com/podcast/113-quick-chat-with-ben-orenstein

Transcript

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0:00.0

Ben Ornstein, welcome back to the ND Hackers podcast. Thank you. It's good to be here. I'm excited to do this new format thing. Yeah, it's just a more casual format, just as talking and catching up on what's going on. When we last spoke, it was a few months ago on the podcast. You started a screen sharing app called Tuple last year, and you just hit the point of ramen profitability, about $20,000 a month

0:21.5

and revenue. So why don't you let us know what's new with your app Tupil? Yeah, totally. So I've been working on this app for a while. I have two co-founders. I had an interesting thing happen recently that I thought might be some good fodder for us to talk about, which is sort of the story of how we ended up shipping this fairly large feature for us.

0:20.8

So we've been developing this fairly large feature for

0:39.0

us. So we've been developing this app for about a year, and we launched in January. And

0:44.5

basically, since launch, people have been asking us for this one particular feature, which is video

0:50.0

support. So Tuple has a pair programming app. And so we have screen share. So you share your desktop.

0:54.4

And we have audio so you can talk. But people were pretty frequently saying, like, I really want to be able to see the person that I'm paraprogramming with. And that way, I can sort of see if they're actually following what I'm doing or if they're early bored and they need a break or if they're just checked out or they're angry or whatever. There's just so much detail in like the human face and they wanted to be able to see each other.

0:52.3

And we've had customers tell us,

0:53.9

yo, I'm using a second app to do a video call at the same time as I'm using Tupil. And it's would be, it's kind of annoying. It'd be great if I could just use Tupil to do all this. It's always been in our vision for the product. We always wanted to ship this, but it really intimidated us.

1:29.2

We were scared about the UX of how it should work,

1:32.8

and also the technical complexity of just implementing, like, real-time video streaming on top of our app.

1:38.3

So for a long time, we put it off.

1:41.1

And there was an interesting turning point that happened recently,

1:43.7

which is yet another

1:45.1

person emailed saying, hey, I would love video support. And I kind of gave him my like by now standard

1:50.6

spiel, which is like, yeah, totally agree. I think it's a great idea. We're just a little bit worried

1:54.7

about the complexity, so it was hard to prioritize. And he shared a story. And this person was a

1:59.5

startup founder himself. And he said, in the early

2:02.2

days of my company, there was this one feature that everyone was always asking for. And it intimidated

2:07.2

me. But eventually, I just decided to sit down and roll up my sleeves and actually get this thing

2:12.5

done. And it took a few weeks. But eventually, I was able to ship something that I was proud of.

2:17.0

And that was

...

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