#113: 3x3 on Gym Metrics, Getting Organized, & Difficult People
Chasing Excellence
Ben Bergeron & Patrick Cummings
4.8 • 2.2K Ratings
🗓️ 24 February 2020
⏱️ 25 minutes
🧾️ Download transcript
Summary
The 3x3 is back! This week, I'm offering my take on the 3 numbers every gym owner should know, 3 ways to get organized, and 3 ways to deal with difficult people.
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Transcript
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| 0:00.0 | Never in the history of calm down |
| 0:02.2 | That's anyone actually ever calm down from being told to calm down about that reason interior |
| 0:06.8 | Yeah, it's like least helpful to someone's difficult like you're being difficult like whoa |
| 0:12.1 | Oh |
| 0:13.4 | Like nobody responds to that. Yeah, that's not gonna be it. That's like a helpful situation |
| 0:18.2 | We are here because we know the outcomes in our lives are within our control |
| 0:22.6 | That taking absolute ownership of how we eat sleep trained think and connect with each other is how we'll optimize our health |
| 0:30.0 | And happiness that chasing excellence is how we grab hold of what is possible |
| 0:35.1 | Our mission is to live on the run always chasing never stop |
| 0:41.4 | Hello, and welcome back to another episode of chasing excellence. How are you sir? I'm good today |
| 0:47.0 | We're going to dive back into a three by three |
| 0:49.9 | Three by three is when we take three ideas and we get your three hot takes on those ideas |
| 0:55.6 | So it's no today |
| 0:56.9 | We're gonna do three Jim three numbers every Jim owner should know three ways to get organized and three ways to deal with difficult people |
| 1:05.3 | Go ahead. Let's do the Jim one first. So three numbers every Jim owner should know |
| 1:11.2 | Okay, so there's essentially like a qualitative and a quantitative aspect to running your business |
| 1:16.6 | One is the qualitative |
| 1:19.5 | I'm sorry. Yeah, the quality of like the quality of the service quality product very hard to put a number to it |
| 1:24.8 | We want to create strong relationships and we want to be very customer-centric. We want to |
| 1:32.0 | Have this certain feel in vibe in the brand the brand that we've called your community all that stuff |
| 1:37.9 | It's hard to put some it's possible to put some words of that if you are putting numbers that |
| 1:42.3 | Here's the deal you want to make sure that they are leading indicators not lagging indicators, which means yeah |
... |
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