much at the time through life we try and deflect imperfect moments cover them up already shy away from owning our mistakes

and i'm finding more so than ever before that when

you feel or see a mistake appearing, pause, smile and say, this is a gift. So this is a gift

and use that imperfect moment as an opportunity to showcase your humanity

because otherwise we can just end up being corporate robots.

That's Ravi Rajani.

He's widely seen as one of the world's top communication experts,

and organizations such as Oracle Net Suite, T. Boval and Sherwin Williams have engaged Ravi to help them and their people become masterful communicators to help build meaningful relationships that boost revenue growth and trust.

So you'll learn one, the three Cs of building trust. Two, what makes people say, tell me more.

And three, why compliments can come across is insincere.

And if you want a quick summary write-up of these actionable takeaways,

I recommend you sign up for the free Gold Nugget email newsletter,

which you can find over at awesome at your job.com.

I'm Pete McItis.

This is How to Be Awesome at Your Job.

And now, here's Ravi.

Ravi, welcome. You nailed the name.

You nailed it first. I practiced. There wasn't even a, right, can't we're going to have to run their back. You nailed it. And because of that, I'm feeling good. I'm feeling great.

Oh, thank you. Well, maybe that's our first communication habit, perhaps, for limitless influence right there.

Yes. Say people's names right. Yes. Well, I'm excited to dig into your wisdom about

relationships, the communication and influence. So could you kick us off with a particularly

surprising and fascinating discovery you've made about us humans and communication over the course

...