It's not that we don't suck.

It's that we just, we suck less than everybody else.

That's why we're better.

I'm pretty sure, you know, anybody who's ever dealt with me feels like I'm a hard ass.

But the gist of it is I hold people accountable.

Oh, I like that.

And when people give me an expectation, I hold them to that expectation.

It's not that, you know, I'm tough on people.

It's that I allow people to set expectations and they get upset when I hold them to that expectation.

On October 15th on our call, at 2 o'clock, you said that you are going to deliver a 99.99% SLA uptime, which means that if you don't deliver that, that I would be held to this.

And you also said that you were going to assign a project manager to me and that that person would be, would have a 24-hour turnaround time.

I've got two outages and five emails here that went for three days not being answered.

How do you explain yourself? Yeah. not personal. It's not like I'm attacking people to say, hey, you know,

you know, you in particular, you're terrible. Sure, there are some people who are bad at their jobs,

but. They deserve to be attacked. I don't know if that's the right way to frame.

No, no, no.

We're talking real.

A lot of times, you see, I'm glad that we're having this conversation already before even really talking about whether we're going to do a show or not.

Maybe this will just turn in.

Maybe this will just turn into that show, you know.

But that's the point.

We're talking real, right?

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