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No Stupid Questions

107. Is It Worth It for Charities to Harass Their Donors?

No Stupid Questions

Freakonomics Radio + Stitcher

Society & Culture

4.63.7K Ratings

🗓️ 17 July 2022

⏱️ 37 minutes

🧾️ Download transcript

Summary

Is it O.K. to bother people for a good cause? Why do people donate to charity in the first place? And do those personalized address labels actually make people get out their checkbooks?

Transcript

Click on a timestamp to play from that location

0:00.0

We're good people, you're good people.

0:04.6

I'm Angela Duckworth.

0:07.0

I'm Stephen Dubner.

0:08.0

And you're listening to no stupid questions.

0:11.4

Today on the show, is it worth it for charities to harass and annoy potential donors?

0:17.5

Hey, we know it's a pain in the neck to get 18 letters a year.

0:21.8

Do you think we like having to send out that many letters?

0:26.7

Stephen, we have an email from a listener named Michelle.

0:30.2

Are you ready for it?

0:31.1

I'm ready.

0:31.8

Stephen and Angela, why are charities spending money to annoy their donors?

0:36.8

I like Michelle.

0:38.8

Michelle goes on to explain.

0:40.7

I haven't recent years made it a priority to donate more to charities I care about, but

0:45.8

didn't expect that one of the long-lasting repercussions is that I am now constantly

0:50.1

bombarded with junk mail.

0:52.7

Sometimes with a bunch of personalized address labels or other, quote, free stuff from multiple

0:59.0

charities multiple times a week.

1:01.2

This can't be a good use of their money, right?

1:04.4

Especially in the age of email.

1:06.4

In fact, I tend to donate again to charities who don't send me as much stuff because it makes

1:11.2

me feel like they are focusing their money and efforts on actually doing good work.

...

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