4.6 • 1K Ratings
🗓️ 30 January 2025
⏱️ 41 minutes
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Robert Fersh shares tried and tested strategies for de-escalating conflict and bridging disagreements.
— YOU’LL LEARN —
1) How to find shared goals to move past differences
2) The best way to deal with defensiveness
3) What to do when you fundamentally disagree
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— ABOUT ROBERT —
Rob Fersh is a seasoned consensus-builder and has spent over 45 years bridging policy differences and moving public policy forward in Washington DC, working for Congress, in the Executive Branch, and in leading non-profits. He studied at Cornell University and Boston University School of Law. Rob founded Convergence Center for Policy Resolution in 2009 after directing a national anti-hunger organization. Rob's work has been featured in The New York Times, The Washington Post, The Wall Street Journal, and CNBC.
• Book: From Conflict to Convergence: Coming Together to Solve Tough Problems
• Website: ConvergencePolicy.org
— RESOURCES MENTIONED IN THE SHOW —
• Book: Getting to Yes: Negotiating Agreement Without Giving In by William Ury and Robert Fisher
• Book: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey
• Past episode: 938: William Ury on How to Thrive in Conflict
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0:00.0 | Even as smart as you may be or as well-informed as you may be, just develop a little humility |
0:12.5 | that you may not know everything. And you begin to engage people in respectful conversation |
0:17.3 | about different ideas that help meet the goals and the principles you've already |
0:21.5 | established when this is well done. Conflict can push thinking to a higher level and up bringing |
0:26.8 | out better solutions than any one party had to begin with and that's our experience. |
0:36.7 | That's Rob Versch. |
0:37.7 | He's the founder of the Convergence Center for Policy Resolution and has spent over 45 years moving |
0:42.9 | public policy forward in Washington, D.C. |
0:45.0 | He's also the co-author of the book, From Conflict to Convergence, coming together to solve |
0:49.4 | tough problems. |
0:50.4 | So you'll learn, one, how to find shared goals to move past differences. |
0:53.8 | Two, the best way to deal with defensiveness. |
0:56.6 | And three, what to do when you just fundamentally disagree. |
1:01.0 | And if you want to get a quick summary recap of these takeaways, |
1:04.3 | I recommend you sign up for the free Golden Nugget email newsletter at Awesome at Your Job.com. |
1:08.8 | I'm Pete Bikaitis. |
1:10.0 | This is How to Be Awesome at Your Job. And now I'm Pete Bucydis. This is How to Be Awesome at Your Job. |
1:11.6 | And now, here's Rob. |
1:16.9 | Rob, welcome. |
1:18.3 | Thanks, Pete. |
1:18.9 | Nice to be here. |
1:20.0 | I'm excited to dig into some of your goodness here. |
... |
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