1009. How to Deal with Disappointing Others as a Leader
The Kelly Roach Show
Kelly Roach
4.9 • 965 Ratings
🗓️ 21 March 2024
⏱️ 15 minutes
🧾️ Download transcript
Summary
NO ONE enjoys disappointing others… But as a business owner you HAVE to make and own your decisions.
And inevitably - all leaders have to make decisions that disappoint others.
In today's episode of The Kelly Roach Show, Kelly delves into a crucial aspect of leadership: learning to navigate the discomfort of disappointing others.
As an entrepreneur, you will often find yourself at crossroads where tough decisions must be made, decisions that may not always align with everyone's expectations. Kelly sheds light on the importance of embracing discomfort, standing firm in your decisions, and earning trust and respect amidst disappointment.
Kelly covers:
-
The Dilemma of Disappointing Others
-
Balancing Stakeholder Interests
-
Building Trust and Respect
-
Cultivating a Resilient Culture
-
Embracing Discomfort for Growth
Remember that leadership is not always about being liked, but about earning trust and respect through transparent communication and decisive action.
Kelly has a new guide: The 5 Essential Internal Shifts to Soar From 7-8 Figures; download it here!
https://thekellyroach.com/shift
Stay Connected With Kelly Roach:
Instagram | LinkedIn | Facebook | Youtube
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Welcome to the Kelly Road Show, the place for No Fluff, easy to implement 20 minute or less business and leadership lessons to help you build a sustainable business that scales. |
| 0:15.0 | Lead with integrity and create a lasting legacy. |
| 0:19.0 | I'm Kelly Roach, former NFL cheerleader and Fortune 500 executive turned 8 figure entrepreneur. |
| 0:26.0 | Let's get started. |
| 0:27.2 | Welcome back to the Kelly Road show. Today we are talking about getting used to disappointing people. |
| 0:36.1 | Now I know that sounds like kind of a strange thing to think about, |
| 0:40.3 | but I find that this is one of the biggest caps to entrepreneurs leadership |
| 0:47.0 | because one of two personality traits typically show up as leaders get to the point where they have to |
| 0:55.2 | make judgment calls and important decisions that people aren't going to like. |
| 0:59.9 | Either one, they make the decision and people are frustrated and disappointed and they get backlash and so they end up pulling back because they don't want to hurt, upset, |
| 1:13.2 | frustrate, or disappoint people. |
| 1:15.4 | Or two, they make the decision, |
| 1:18.1 | but they kind of like let it hide under the rug a little bit. They don't really own the decision and give the |
| 1:26.3 | context, tell the why. And then, you know, that frustration just builds and festers and then ultimately ends up breaking |
| 1:35.1 | down relationships. No one wants to disappoint people, right? A lot of us in |
| 1:41.3 | fact are just the opposite. Our whole motivation is we want to lift people up, we want people to be happy, we want to run a business that is filled with integrity. We want people to be pleased |
| 1:55.1 | essentially by the work that we do. But the counterintuitive truth is that the more that you grow, the more that individuals who have an |
| 2:09.6 | agenda based on a very small perspective are going to differ from yours. So think about that. |
| 2:20.1 | The bigger that your business grows, the more team that you have the more clients that you have the bigger your community is the more call them stakeholders you have in whatever capacity the more that you are going to have all these |
| 2:36.2 | conflicting agendas that are inserted into the conversation when people are dialoguing with you or even when they're dialoguing without |
| 2:49.8 | you about decisions that ultimately you have to make or that you have to own in the |
| 2:56.7 | business, right? So as the business grows, the number of opinions and voices grow, and guess what? |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Kelly Roach, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Kelly Roach and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.