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TED Talks Daily

10 ways to have a better conversation | Celeste Headlee

TED Talks Daily

TED

Creativity, Ted Podcast, Ted Talks Daily, Business, Design, Inspiration, Society & Culture, Science, Technology, Education, Tech Demo, Ted Talks, Ted, Entertainment, Tedtalks

4.111.9K Ratings

🗓️ 25 May 2020

⏱️ 12 minutes

🧾️ Download transcript

Summary

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."

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Transcript

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0:00.0

It's TED Talks Daily, and I'm your host, Elise Hugh.

0:07.2

Man, there's so much to talk about these days, but there's also so much to argue about.

0:12.4

You don't need stats to know how polarized we are.

0:15.3

But if we could talk and listen to one another better, we could really connect and have richer conversations.

0:22.2

In today's archive talk from TEDx Creative Coast 2015, the radio host and writer Celeste Hadley

0:28.1

reframes the art of conversation with 10 tips that we can all use right away.

0:34.2

Not only could these tips help bridge divides, they'll keep you from getting bored.

0:39.0

That's worth a listen, right?

0:43.0

All right, I want to see a show of hands. How many of you have unfriended someone on Facebook

0:47.2

because they said something offensive about politics or religion, child care, food?

0:55.5

And how many of you know at least one person that you avoid because you just don't want to

1:00.1

talk to them? You know, it used to be that in order to have a polite conversation,

1:05.9

we just had to follow the advice of Henry Higgins and my fair lady, stick to the weather and

1:09.6

your health. But these days, with climate change and anti-vaxing, those subjects are not safe either.

1:16.2

So this world that we live in, this world in which every conversation has the potential to

1:23.1

devolve into an argument where our politicians can't speak to one another and where even the most trivial of issues

1:28.3

have someone fighting both passionately for it and against it.

1:32.3

It's not normal.

1:33.3

Pew Research did a study of 10,000 American adults,

1:36.3

and they found that at this moment,

1:38.3

we are more polarized,

1:39.3

we are more divided than we ever have been in history.

...

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