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The Story of a Brand

1 Commerce - How to Win at Omnichannel Without Losing Your Mind

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 26 June 2025

⏱️ 74 minutes

🧾️ Download transcript

Summary

In this episode, I had a powerful and insightful conversation with Eric Kasper, the founder of 1 Commerce. Eric isn’t just building another ecommerce platform—he’s building from the ground up based on hard-won experience, past failures, and deep empathy for the challenges founders face. 


We discussed how losing everything gave him clarity, how he rebuilt with intention, and how that journey became the foundation of a platform that helps brands scale across channels with real support.


What stood out to me most is Eric’s unique mix of humility and depth. He’s not here to sell a system—he’s here to partner with founders, guide them through complexity, and help them make smarter decisions. 


Whether you’re overwhelmed by Amazon, unsure about Walmart, or just trying to manage profitability across retail and DTC, this episode is packed with real talk, proven advice, and actionable strategies.


Here are some key moments from the episode:


* How Eric scaled from a garage to nearly $100M—and what broke it all apart

 

* Why the way you build matters more than what you build

 

* The #1 mistake brands make when entering marketplaces (and how to avoid it)

 

* A real-world case study: going from a $10M Shopify store to 8 retailers and 60% growth

 

* How 1 Commerce blends software + strategy to help founders sleep better at night

 

Join me, Ramon Vela, as I listen to the episode and hear how one founder’s experience is now empowering hundreds of others. Whether you’re a DTC brand, B2B company, or omnichannel operator, there’s something in here for you.


For more on 1 Commercet, visit: https://1-commerce.com/story-of-a-brand


If you enjoyed this episode, please leave The Story of a Brand a rating and review. 


Plus, don’t forget to follow us on Apple and Spotify


Your support helps us bring you more content like this!


*


Today’s Sponsors:

 


1 Commerce: https://1-commerce.com/story-of-a-brand


Scaling a DTC brand becomes harder the bigger you grow, especially when you’re limited to selling on just one channel.  While you’re focused on day-to-day ops, your competitors are unlocking marketplaces like Amazon, Walmart, and even retail shelf space—and capturing customers you’re missing. That’s where 1-Commerce comes in. 


They help high-growth brands expand beyond their sites, handle end-to-end fulfillment, and scale through a revenue-share model that means they only win when you do. 


As a Story of a Brand listener, you’ll get one month of free storage and a strategy session with their CEO, Eric Kasper. Visit the link above.

Transcript

Click on a timestamp to play from that location

0:00.0

$10 million Shopify store approached by Nordstrom.

0:04.1

So selling on Shopify is a very different experience in selling inside traditional retail

0:09.5

or even marketplaces in general.

0:11.5

So they're approached by Nordstrom.

0:13.0

And it's a very exciting day for these brand owners.

0:16.1

And they're like, wow, our products are going to make it into shells.

0:19.0

We're doing really well.

0:20.9

And Nordstrom's like, hey, we want you to sell on Nordstrom.com, and we want you to sell in store.

0:25.3

Well, a lot of people don't know.

0:26.7

That's two separate platforms.

0:29.2

Two places you have to manage inventory, manage POs, fulfillment, product data, pricing, etc.

0:34.9

Whenever you go to sell with a retailer, there's a thing called retailer guidelines. These can be hundreds of pages long, basically, that you have to work through.

0:43.4

And so they started through that journey in China with their manufacturer, and they're like,

0:47.8

hey, you know, we want to follow these guidelines. We want to get our product in Nordstrom,

0:52.8

and it was increasing their cost.

0:54.7

They actually missed the timeline to get on Nordstrom.com because they were trying to figure out how to navigate this experience.

1:02.0

And eventually what happened was they came to us and they're like, hey, can you help us?

1:07.5

And we're like, absolutely.

1:08.8

So we said, go back and focus on what you do really well, which is marketing your brand

1:13.4

and building great products and connecting with your customers.

1:16.9

We'll take over all the rest.

1:18.7

Everything you've been struggling with with how to label your product, how to get basics,

...

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