090: Negotiate Like a Professional | Chris Voss
Order of Man
Ryan Michler
4.8 • 9.1K Ratings
🗓️ 6 December 2016
⏱️ 44 minutes
🧾️ Download transcript
Summary
Negotiation is a skill all of us, as men, can and should improve. Whether you're talking a criminal into releasing hostages (like my guest has done) or negotiation a pay raise or promotion, the art and science of negotiating is going to serve you well.
Today my guest, former lead international kidnapping negotiator for the FBI, Chris Voss joins me to talk about the characteristics of a great negotiator, how powerful your words can actually be, why you should be going for a 'no' as opposed to a 'yes' and how to use what he calls tactical empathy to your benefit.
CHRIS VOSS
Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split the Difference: Negotiating as if Your Life Depended on It.
He has used his years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.
Prior to 2008, Chris was the lead international kidnapping negotiator for the FBI, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group.
During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping.
Chris also served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.
He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.
Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business.
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Transcript
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| 0:00.0 | Negotiation is a skill all of us as men can and should improve. |
| 0:03.3 | So whether you're talking criminal into releasing hostages like my guest today has done |
| 0:07.0 | or negotiating a pay raise and promotion, the art and science of negotiating is going to serve you well. |
| 0:12.5 | Today my guest, former lead international kidnapping and negotiator for the FBI, |
| 0:16.4 | Chris Voss, joins me to talk about the characteristics of a great negotiator, |
| 0:20.3 | how powerful your words can actually be, why you should be going for a no as opposed to a yes, |
| 0:25.6 | and how to use what he calls tactical empathy to your benefit. |
| 0:29.2 | You're a man of action. You live life to the fullest, embrace your fears, |
| 0:33.2 | and boldly charge your own path. When life knocks you down, you get back up one more time, |
| 0:38.4 | every time. You are not easily deterred or defeated, rugged, resilient, strong. |
| 0:44.4 | This is your life, this is who you are, this is who you will become. |
| 0:48.7 | At the end of the day and after all is said and done, you can call yourself a man. |
| 0:54.5 | Men what is going on today, my name is Ryan, |
| 0:56.0 | I am the host and the founder of Order of Man. As always I want to welcome to the Manly's |
| 1:00.8 | podcast available if you're new to the show. Again, I want to welcome you each week we interview |
| 1:05.1 | the world's most successful men, men who are going to help you take your life to the next level |
| 1:10.0 | when it comes to your relationships, your money and your business, your fitness, your nutrition, |
| 1:15.5 | and every single aspect of your life. This is our interview show, but we also guys have a |
| 1:20.4 | Friday show that we release each week, which is a recap of some of my thoughts and ramblings |
| 1:24.6 | throughout the week. So just subscribe to the Order of Man podcast, subscribe to the show, |
| 1:29.2 | so you never miss an episode. Now for those of you who are looking for some additional resources, |
| 1:34.0 | and I know there's a lot of you out there, I want to give you three resources that you can get |
... |
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