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Entrepreneur Stories 4⃣ Inspiration

071: Upsell, Resell, What the Hell? Our Pal, Jordan Gal, from CartHook Explains... πŸ›’πŸŽ£

Entrepreneur Stories 4⃣ Inspiration

Millionaire Interviews Podcast & Sir Austin Peek

Careers, Business:careers, Business

4.7 β€’ 2K Ratings

πŸ—“οΈ 1 January 2021

⏱️ 57 minutes

🧾️ Download transcript

Summary

Jordan Gal is the Founder of Carthook, which is a cart abandonment software solution that recovers lost revenue by following up with potential customers who don’t complete the checkout process. Their flagship product is a customizable checkout with post-purchase upsells for Shopify stores. Jordan currently lives in Portland, Oregon with his wife and three daughters. He is also currently co-hosting the Bootstrapped Web Podcast, which is a podcast about bootstrapping an online business. *** For Show Notes, Key Points, Contact Info, & Resources Mentioned on this episode visit here: Jordan Gal Interview. ***

Transcript

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0:00.0

What's up everyone this is Gwen, this is JB, this is Jopoy aka DJ Shrimp and you're listening to

0:06.4

millionaire, millionaire interviews, interviews. What's your different? Good, these are challenging

0:14.8

dates. Yeah, no question. Yep. Yeah. Also, we went from four people to 14. I mean yeah, I can talk

0:20.8

about a lot of this stuff actually like what we're currently dealing with, I can talk about the story

0:24.9

leading up to it and kind of what's different now and what's difficult now compared to, you know,

0:29.3

a year ago and yeah, it's actually an interesting experience because our revenue right now, if you

0:35.6

told me that we would be where we are right now a year ago, I'd say, well, shit, I'm going to be

0:40.4

super happy and in reality I'm stressed and not good enough at my job yet, I have to get better

0:46.8

and it's just different instead of issues. Yeah, no, I'm feeling you on that. Yeah, it's the same

0:51.2

thing with the podcast is like I said these goals, I've been beating them all, but I'm like I feel like

0:55.6

I should be still doing better. I think that's what makes like an entrepreneur an entrepreneur,

0:59.5

but you have to stay away from the unhealthy part of comparing yourself and all that stuff.

1:04.4

And it's hard. The lesson learned in advertising is not to expect to be profitable right away.

1:19.4

That was a good lesson in saying, well, here's how we need to improve it, but I'm not going to

1:23.6

stop selling it. And we learned a few really interesting lessons actually specifically about

1:28.8

pricing when we did that. What do you learn about pricing then? So it is most likely not going to be

1:38.8

easy, but we'll be worth it. Austin, thanks very much for having me on. My name is Jordan Gal. I am

1:46.1

the co-founder and CEO of Cart Hook and we make software for e-commerce stores and our big product

1:53.4

that has kind of taken off on us and that we're very focused on is a checkout funnel for Shopify.

1:58.9

And what's a funnel for people who don't know? Yeah, we focus on the checkout experience.

2:03.4

In our world, the checkout funnel is from the point in time that someone clicks buy. They've added

2:09.7

something to the cart and then they hit buy or complete purchase, whatever the button says,

...

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