07.08.24 USAA Customer No-Service / Full Commission Brokerages

The Clark Howard Podcast

Clark Howard

Entrepreneurship, Investing, Business

4.6 • 5.2K Ratings

🗓️ 8 July 2024

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today, Clark discusses USAA concerning the terrible customer-no-service we are hearing about in every area of their business - and the fraud going on from bank hackers in general. There are steps you can take to better secure your financial accounts. Also, doing business with a big broker does not mean you are going to have big cash returns. Clark explains full commission vs discount brokers. USAA & Bank Hacking: Segment 1 Ask Clark: Segment 2 Brokerage Choice & Fiduciaries: Segment 3 Ask Clark: Segment 4 Mentioned on the show: Military and Veterans Guide: Free Resources for Your Finances USAA members say the bank is doing little to stop hackers ‘It's just a nightmare’: More and more USAA members who lost thousands of dollars are sharing stories of fraud USAA: 10 Things To Know Before You Get an Auto Policy AI Is Helping Scammers Outsmart You—and Your Bank How secure are banking apps? Here are some key steps all banks – and users – should be following — The Conversation A Hacker Tried and Failed To Get Into My Account. Now What? How To Open a Roth IRA Target Date Funds: Clark's Favorite Retirement Investment Morgan Stanley Sued Over Paltry Rate It Pays on Client Cash Best Investment Companies for Investors in 2024 Why Big Banks Are a Bad Place for Your Cash What Is a Fiduciary Financial Advisor and Do I Need One? How To Find and Choose a Financial Advisor Wealthfront Review: How It Works, Pros & Cons 5 Best Robo-Advisors in 2024 Credit Karma Review: Free Credit Score and More at Your Fingertips Thank you for listening today, Clarkies! If you want to be part of our “Clarkie” segment, call 404-981-2071 to leave a comment or story. We may play it during a future episode! Clark.com resources Episode transcripts Community.Clark.com Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	It's my pleasure to welcome you here to the Clark Howard Show where our mission is to serve you and empower you to make better financial decisions in your life.
0:16.0	And I've got something to talk about,
0:19.0	it's been really bothering me for a while.
0:22.0	All the complaints we're getting about. it's been really bothering me for a while.
0:23.0	All the complaints we're getting about a company
0:26.4	that historically has been considered
0:28.1	to be one of the best customer service driven companies
0:32.2	in the United States,
0:33.8	USAA, gosh, I'm just really nervous
0:38.6	about all the complaints we're getting.
0:41.4	Also, I talk about how you go to a full commission stock broker, you may have a full plate of trouble.
0:49.0	And I want to give you some reasons for you to rethink being with a full commission brokerage and I've been asked
0:56.4	what is a full commission brokerage versus the kind that I like my favorite
1:01.0	children I'm gonna explain that to you so USAA the members of
1:07.4	USAA have some connection of the military either they served or family
1:11.4	members served
1:13.4	a phenomenal organization historically.
1:17.1	And especially it's worth mentioning,
1:19.6	we just had the 4th of July holiday last week.
1:22.3	I hope you had a great one. We get to celebrate
1:25.1	these holidays because of the brave men and women who have served over the centuries
1:31.0	in the US military. You know it took bravery for us to have our
	...

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