If you're not embarrassed of the work that you did three months ago, you're not growing

fast enough.

Companies, imagination is a great substitute for money.

But two choices and entrepreneur, you can build a business that uses up employees to build

your business and save your customers.

Or you can run a business that fills up employees.

And I would argue that's more sustainable and you're having employees take care of customers

if you take care of them.

If you would mind just introducing us yourself, Thomas, a little bit about your company

and where you're coming from today.

My name is Andrew Sykes.

I lead a research lab called Bret Lab.

It stands for the Behavioral Research Applied Technology Laboratory.

It's an organization that studies which habits really make a difference to human performance

in life and at work and asks the question, how do we design the world and work in particular

to make it easier and natural for people to practice these habits, throught by the experience

and the support they get from the employer in practicing those habits.

And I also lead habits at work, a consulting firm that brings this behavioral research

to life and helps companies to future-proof their business against the changes and the competitive

landscape that they face.

I noticed there might be an accent.

Where are you from originally?

...