015 Why Having Better Boundaries Will Make You More Successful
Making Money Online with Lisa Johnson
Lisa Johnson
5.0 • 567 Ratings
🗓️ 13 September 2021
⏱️ 37 minutes
🧾️ Download transcript
Summary
Today, I'm joined by a dear friend and brilliant entrepreneur, Abigail Horne. She is the Founder and Company Owner of Authors & Co, Co-Founder and Business Strategist of Female Success Network, Company Director at The Lifestyle Guru Ltd, and Author of the bestselling book "Brand Yourself Bestseller."
In this episode, Abi helps us raise a controversial topic - boundaries. We will analyse why having more robust and better boundaries is key to having a successful business. We will share personal experiences and issues we had in our companies with boundaries, and explain what we mean when we say that the client is not always right. We also talk about the blackmailing mentality from some clients, and why the best thing to do is avoid "giving algorithms" to internet drama.
What You Will Learn In This Episode:
- Why how we establish boundaries is intimately linked with our success in business
- What is the best way to deal with clients badmouthing us online
- Why the customer is not always right
- Is it true that the more we give to the client, the more they want?
- What are the strategic attacks on our business before a launch, and what is the best way to deal with them
When I started my business, every mean comment about me from a customer triggered me. With time, I've learned that people will say nasty things about me regardless of their experience of working with me, so there is no point worrying about it. That is one more reason why we must have our boundaries in place. We shouldn't be afraid of saying no to clients because of what they can say about us online - sometimes they will do it anyway.
Resources:
- Abigail Horne website: https://www.authorsandco.pub
- Book: Abigail Horne - Brand Yourself Bestseller: https://amzn.to/3hu216i
- Connect with Abigail Horneon LinkedIn: https://www.linkedin.com/in/abigail-horne/
- Download my FREE Launch Strategy Guide https://www.lisajohnson.com/launch
- Visit my website https://www.lisajohnson.com/
- Follow me on Instagram https://www.instagram.com/lisajohnsonstrategist/
- Follow me on Facebook https://www.facebook.com/lisajohnsonstrategist
Transcript
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| 0:00.0 | You're listening to Making Money Online with Lisa Johnson, the podcast that tells you what it really |
| 0:09.2 | takes to build a business and the simple steps to get you there. I'm determined to share with you |
| 0:13.9 | the reality of easy, simple business marketing tips to make passive income so that you can start |
| 0:19.5 | making money online. |
| 0:29.5 | Hello and welcome to today's episode. Today's a bit of a controversial one. I won't lie to you. |
| 0:34.7 | I know that these can either go down one way or another, but I think it's something that's really important to talk about. And that's why having better |
| 0:38.3 | boundaries will make you more successful. Now, that's a posh title to mean that I believe the customer |
| 0:45.1 | is not always right, even though we've been told that the customer is always right. And I know |
| 0:51.3 | that's a funny thing to say, but I'm going to tell you as we go through |
| 0:55.4 | this episode why I believe this is an important thing to think about. And I'm bringing on someone |
| 1:00.5 | today, I have a guest, you'll be excited to know, who I have a joint mastermind with, and we work |
| 1:05.8 | closely in other areas of our workplace too. She's one of the people I'm closest to in business and she's been |
| 1:12.0 | talking about this topic a lot on social media at the moment. We've been talking about it to |
| 1:16.7 | each other as well. So we thought we'd share our conversations with you guys. And that's |
| 1:21.9 | Abigail Horn. Abigail is the CEO of authors and co, which is an amazing publishing company. |
| 1:30.3 | She's done many other things in her career, but she's been an entrepreneur from a really, |
| 1:35.1 | really young age. |
| 1:36.3 | And so she's seen a lot of the whole, the customer is always right mentality and the no smoke |
| 1:43.4 | without fire mentality, which we'll talk about as well. |
| 1:46.7 | So welcome to the podcast, Abby. Thank you. I couldn't be more excited to be doing a podcast than this |
| 1:53.7 | one because as you've seen from social media this week, I have absolutely let rip on this topic |
| 1:59.7 | because something has to change, something has to change. |
... |
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