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The Story of a Brand

Zumaeta Group - Connect with Consumers through Stories

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 8 November 2021

⏱️ 30 minutes

🧾️ Download transcript

Summary

**This episode is brought to you by MuteSix, Gorgias, and Attentive**

 

“Helping brands position and communicate big ideas” that's what the Zumaeta Group does. Today we have Ginger Zumaeta, CEO and founder of Zumaeta Group, a brand strategy firm.

Ginger started as a receptionist in a media company in New York. Then she got into research which she later switched to marketing, media, and communication at different companies before Zumaeta Group. Along the way, she earned accolades, a strong network, and even an Emmy.

Keeping your brand story simple, clear, and direct is important. According to Ginger, the story depends on the people one is interacting with. Be authentic instead of complicated since complex things disconnect people. Creating emotions is easier with stories, so Founders should focus on perfecting their storytelling skills.

In the first half, she talked about:

* Gratefulness
* Overview of the brand
* Her background
* The formula for telling the story
* Brand should be authentic

Join Ramon Vela and Ginger Zumaeta as they break down the inside story on The Story of a Brand.

For more on Zumaeta Group, visit: https://www.zumaetagroup.com/homepage

Subscribe and Listen to the podcast on all major apps. Listeners can also search for The Story of a Brand. Click here to listen on Apple Podcast or Spotify.

*

This episode was brought to you by MuteSix.

MuteSix is the leading agency in performance marketing.

They have been in this space for nearly eight years, growing and scaling the world’s most recognizable e-commerce brands with breakthrough creative, targeted media buying, and data-driven results in every step of the funnel.

They're currently offering listeners a FREE omnichannel marketing audit.

Their team of auditors will perform a deep dive analysis into your current marketing efforts and identify which strategies might be budget wasters and which strategies will improve performance.

The audit covers all digital marketing channels, including Facebook, Google, Email, Amazon, Snapchat, TikTok, Pinterest, Influencer, Programmatic, and Website CRO.

For your free digital marketing consultation, visit: https://mutesix.com/storyofabrand

*

This episode was brought to you by Attentive.

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Meet Attentive, the text messaging solution trusted by innovative retail & e-commerce brands like CB2, Coach, and thousands of Shopify brands.

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*

This episode is also brought to you by Gorgias.

Did you know that loyal customers are 9x more likely to convert compared to a first-time shoppers?

That's why exceptional customer service is so important for your retention & growth. I recommend using Gorgias.

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Go to https://www.gorgias.com/ to book a demo and mention the Story of a Brand podcast for two months free.

Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at MuteSix Studios.

0:07.0

This is not your average entrepreneur or e-commerce podcast.

0:11.0

And he's not your average host.

0:14.0

This is the story of a brand with your host, Ramon Vela.

0:21.9

So Zoom A to Group, we're a brand strategy firm.

0:25.1

What I like to tell companies is that we advise on positioning and communicating big ideas.

0:35.2

So our sweet spot is really in the kind of really, you know, early in the value chain,

0:41.6

kind of helping with strategy, helping scan the market and see, you know,

0:46.7

what is the position that is available to you that you can occupy and is also defensible?

0:53.1

And then how do you create a messaging strategy around that that you can go to market with

0:59.0

and succeed with?

1:01.0

And that's what we love to do.

1:03.0

We're all about positioning and messaging.

1:07.0

I am Alexandra Collis, Director of Customer Experience for Princess Polly.

1:12.7

Our demographic is Gen Z.

1:14.8

And this is the I expect a response now.

1:17.8

I call them the now customer.

1:19.1

Our CX teams engage across every single channel.

1:21.6

It is very important that we meet our customers where they are.

1:25.5

And Gorgeous allows us the opportunity to be efficient with all of these channels

1:29.6

located in one place.

1:31.5

If you're interested in learning more about Gorgeous, go to Gorgeous.com and mention

...

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