5 • 145 Ratings
🗓️ 5 July 2022
⏱️ 44 minutes
🧾️ Download transcript
This episode is also brought to you by Sendlane.
Baking cookies for the holidays as a family tradition impressed friends so much that it became a business, says Hans Schrei, Co-founder of Wunderkeks, a brand that bakes and ships cookies nationwide.
Hans looks back at that time as stressful because the business grew too fast. Thankfully help arrived with the arrival of his co-founder Luis Gramajo.
The pair met via the Tinder dating app in their native Guatemala. Luis, who had a photography business at the time, saw the potential in Wunderkeks but also could tell Hans was struggling.
"I immediately thought he was exhausted and needed some help," Luis says. "Thankfully, with photography, my hours were very flexible. ... He trusted me, and we started working together very well. ... We didn't force anything to happen, but we started noticing that his strengths and my strengths were very different, and they complimented each other."
Wunderkeks got started in farmers' markets, which provided the two with all the customer feedback they needed.
"You had direct contact with your customers, and you can do lots of market research," Luis says. "You can ask them what flavors they want, what product size... they can even look at them."
The brand started in 2019, but ironically, the COVID pandemic triggered the fastest growth. The pair was poised to have a pop-up store at South by Southwest in Austin, but the event was canceled at the last minute because of the lockdown. The cookies were already made, so Hans and Luis pivoted and promoted it all social. Thanks to retweets, orders came flying in.
The pair says they learned early on that the key to success was focusing on one product and doing it well.
"We like to ask people, okay, let's try this cookie and tell me if it's the best chocolate chip cookie you've ever had," Hans says. "Then we're like, Oh, my God, I give you that one. It's delicious."
In Part 1, Luis and Hans talk about:
* Gratitude for the support they gave each other when creating the business.
* How they met via a dating app.
* How their complementary skills helped.
* The pros of using farmers' markets.
* How a canceled pop-up store helped trigger growth.
* The focus on a single product.
Join Ramon Vela and Hans Schrei as they break down the inside story on The Story of a Brand.
For more on Wunderkeks, visit: https://wunderkeks.com/
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0:00.0 | So the burn started, like I had a ton of time off that I had to take. And this was 10 years ago. |
0:05.8 | And I grew up baking cookies with my mom. That was her Christmas thing. But you know, when you |
0:11.7 | grow up and I have, I'm the eldest of four. So when you grow up, everyone goes to college and |
0:17.0 | Riva has jobs, like all of those traditions kind of fade away. And I had a ton of time off and I was December. |
0:22.6 | So I said, I'm going to make, I'm going to take this back. |
0:25.6 | I'm going to make 24 types of cookies. |
0:27.6 | And I think I ended at 18. |
0:30.6 | But that's how it started. |
0:32.6 | People were like, those were my Christmas gift that year. |
0:35.6 | And people were like, you need to sell this. And at first you were like, those were my Christmas gift that year and people were like, you need to sell this. |
0:37.7 | And at first you were like, yeah, sure. |
0:40.1 | It took a while to become a serious business. |
0:42.8 | So that's the very beginning in my mom's kitchen. |
0:46.1 | But when it really took off was, well, a few years after that, when actually became a serious business. |
0:53.4 | And then he almost |
0:55.8 | killed me. |
0:57.2 | And then Louise joined, and that's going to start really taking shape as what it is now. |
1:17.6 | This is the story of a brand, a podcast that helps people learn the story behind their favorite consumer companies. I'm Ramon Vela, and I believe that people want to know more about the brands and the products they purchase. |
1:23.6 | So each week, I interview the founder of a consumer brand, unpack their story, their products, and their mission so you can decide which products are worth buying and which brands are worth supporting. |
1:36.2 | Who says you can't have a strong message and a great product? |
1:42.7 | Well, if anyone ever said that, it is completely not true because today we have an amazing |
1:49.3 | brand with a strong message as well as an amazing cookie. |
... |
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