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Club T&C's and Exclusion Supply. I'm sorry. Those may be some of the simplest and yet most

powerful words in the English language, with the potentially heal relationships,

soothe hurt feelings, and even begin to write historical wrongs. But they're not always easy to say,

or to say sincerely. Most of us know the feeling of an apology sticking in our throat,

even when we realize how much the person or people whom we've hurt would like to hear

it.

So why are apologies so important in relationships, and why is it often hard to apologize?

What makes for a good, effective apology, and what makes for a bad one?

Are some apologies so bad that they're worse than no apology at all?

Why do some people find it easier to apologize than others?

And what about when you're the victim rather than the offender?

If someone wants to apologize to you but you're not ready to forgive them, what do you do?

Also, is there any truth to the stereotype that women apologize more than men do?

And finally, what about apologies in the public sphere?

What's the difference between public and private apologies?

Is there a role for institutional and government apologies in addressing historical injustice and atrocities?

Welcome to Speaking of Psychology, the flagship podcast of the American Psychological Association

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