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KERA's Think

Why would-be air traffic controllers quit

KERA's Think

KERA

Society & Culture, 071003, Kera, Think, Krysboyd

4.8861 Ratings

🗓️ 18 August 2025

⏱️ 46 minutes

🧾️ Download transcript

Summary

 More than 44,000 flights take off and land daily in the U.S., which means we need air traffic controllers more than ever. Washington Post transportation reporter Ian Duncan joins host Krys Boyd to discuss why the rates of completion for federally funded FAA training programs are so low, the toxic culture in air traffic controller apprenticeships, and what needs to be done to retain more people in these critical positions. His article is “‘College hazing’ or training? Amid shortage, air traffic recruits wash out.” 

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Transcript

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0:00.0

More than 44,000 flights a day operate in U.S. airspace, which makes a shortage of air traffic controllers a real safety hazard.

0:18.0

The job is notoriously stressful and life or death important,

0:22.5

with lots of compulsory overtime and burnout rates to match. But there are people who feel

0:26.9

drawn to such critical and demanding work. So why do so many candidates selected for

0:32.5

federally funded training never earn full certification? From KERA in Dallas, this is Think. I'm Chris Boyd.

0:40.5

My guest, Ian Duncan, is a transportation reporter at the Washington Post, and he's been

0:44.6

investigating why so many air traffic control positions remain unfilled. What he learned from

0:50.6

current and former trainees is that, among other things, many believe their instructors

0:55.2

expect them to fail and relish the opportunity to humiliate them when they make mistakes.

1:01.0

His article about this is titled College Hazing or Training. Amid Shortage, Air Traffic Recruits

1:06.3

Washout. Ian, welcome to think.

1:09.5

Hi, thanks for having me.

1:14.6

Let's start with this problem of not enough air traffic controllers. How many people are currently doing this work for the FAA and how many more does the agency

1:19.6

believe it needs to be staffed at full capacity?

1:22.6

Yeah, so the FAA has about 11,000 certified controllers.

1:28.7

The number varies a little bit depending on exactly how you count.

1:33.3

But they have worked with the union that represents these controllers to kind of come up with some numbers for what full staffing would look like.

1:40.3

And they think that they need more than 14,000. And so the figure that we typically work

1:47.0

with is that the shortage is at about 3,000 air traffic controllers that we need to hire and

1:52.8

train to have a kind of a national system that is fully staffed. So something around 25% more

1:58.9

than we currently have.

2:03.9

Yeah, it's a big, big number that they are looking to add.

...

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