“You’re call is very important to us…” Don’t you just hate hearing that? Having to call customer service can be a long and frustrating experience. So, this episode begins by discussing how to make that experience a little bit smoother. https://www.realsimple.com/work-life/life-strategies/customer-service-tips If you didn’t experience pain, would you appreciate pleasure as much? Do humans actually want and need pain? It’s a fascinating topic that Leigh Cowart has explored. She has put herself through several painful experiences on purpose, from being a ballerina to eating the world’s hottest chili pepper. She joins me to discuss her research on the topic of pain and explain why some of us actually seek out pain and why we all likely need some pain in our lives. Leigh is a journalist and author of the book, , Hurts So Good: The Science and Culture of Pain on Purpose (https://amzn.to/3lHYF0F) Do women apologize more than men? Why should that be? Listen as I reveal some interesting findings on why men and women tend to apologize differently. https://web.stanford.edu/~omidf/KarinaSchumann/KarinaSchumann_Home/Publications_files/Schumann.PsychScience.2010.pdf Humans can be selfish but we also have to cooperate with each other because we can’t do everything ourselves. How humans cooperate turns out to be very rather complicated because while we can be very cooperative we also compete. We can be very compassionate and giving to some people but not others. Evolutionary biologist Nichola Raihani has examined how our ability and desire to cooperate with each other (or not) has helped steer the development of civilization. Listen to what she has to say on the topic. Nichola is a professor of evolution and behavior at University College in London and author of the book Social Instinct: How Cooperation Shaped the World (https://amzn.to/2XwTKr8).   PLEASE SUPPORT OUR SPONSORS! We really enjoy The Jordan Harbinger Show and we think you will as well! Check out https://jordanharbinger.com/start OR search for The Jordan Harbinger Show on Apple Podcasts, Spotify or wherever you listen to podcasts.  You can grow thicker, healthier hair AND get $15 off at https://nutrafol.com Promo code: SOMETHING Get 10% off on the purchase of Magnesium Breakthrough from BiOptimizers by visiting https://magbreakthrough.com/something Go to https://Backcountry.com/SYSK and enter promo code SYSK to get 15% OFF your first full-priced purchase. Listen to Build For Tomorrow with Jason Feifer, our favorite new podcast, right here! https://apple.co/3rPM8La or visit https://www.jasonfeifer.com/build-for-tomorrow/ T-Mobile for Business the leader in 5G, #1 in customer satisfaction, and a partner who includes benefits like 5G in every plan. Visit https://T-Mobile.com/business Omaha Steaks is the best! Get awesome pricing at https://OmahaSteaks.com/BMT For more information on fire safety products, safety tips and educational activities you can do at home with your family visit https://firstalert.com/firepreventionmonth   Discover matches all the cash back you earn on your credit card at the end of your first year automatically and is accepted at 99% of places in the U.S. that take credit cards! Learn more at https://discover.com/yes Visit https://www.remymartin.com/en-us/ to learn more about their exceptional spirits! Never try to beat a train across the tracks. Stop. Trains can’t. Paid for by NHTSA Learn more about your ad choices. Visit megaphone.fm/adchoices