meta_pixel
Tapesearch Logo
Log in
MLex Market Insight

Why voice activation is shaping up as the next big thing in Big Tech regulation

MLex Market Insight

MLex Market Insight

News

4.99 Ratings

🗓️ 18 June 2021

⏱️ 27 minutes

🧾️ Download transcript

Summary

The next time you ask Alexa for information or bark out an order at Siri — or even just order a burger at your McDonald’s drive through — you’ll find yourself at the heart of what could become one of the most significant regulatory challenges of the next decade. Whether it’s your fingerprints, the retina or your eyes or the sound of your voice, your biometric data is of value to any company wanting to get a sense of what you like and what products you’re likely to buy. On today’s podcast, we look at how biometric data concerns are playing out in US courts, as well as the European Union’s probe of antitrust concerns tied to Big Tech’s use of your vocal-cord vibrations as the access point to a world of services and products.

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, great to have your company again. You're listening to MX's weekly podcast covering the top

0:15.1

regulatory stories from around the globe. I'm James Feneke. And today we're talking biometrics. My voice that you're

0:22.7

listening to at this very point in time, whatever its many limitations, is unique to me.

0:29.2

It's a physical attribute that can, in theory at least, be collected and analyzed to identify me.

0:35.8

It's my vocal fingerprint. So why is that important today?

0:40.3

Well, because the accumulation and use of biometric data is fast becoming a significant

0:46.3

issue of debate within regulatory circles. And the reason for that is pretty obvious.

0:51.3

We're increasingly using our voice to direct our smart devices.

0:56.0

Now firstly there's a privacy issue here and we'll see how that's playing out in the US at the moment

1:02.0

and then we'll consider the antitrust implications by examining a forward-looking study in the European Union that delves into this very issue. Lewis Crofts will join us from

1:12.7

Brussels in just over 10 minutes time. Mike Swift is M-Mex's chief global digital risk correspondent,

1:19.1

and he joins me now from San Francisco. Okay, Mike, now firstly, tell me what ordering a bag of

1:26.6

French fries at McDonald's has to do with

1:29.5

emerging technology and privacy issues.

1:32.0

Well, I think most people, when their tummy is rumbling and they pull up in the drive-through

1:37.5

window at McDonald's, they don't think that the pimply-faced kid, you know, taking

1:43.4

their order might be part of a big

1:45.7

artificial intelligence apparatus. But a lawsuit, which was recently filed in Chicago,

1:53.1

alleges that that's exactly what's happening, that McDonald's acquired an AI company, a voice recognition company in 2019, which it is planning to use

2:05.6

to not only make the pimply faced kid less necessary to take your order, but to essentially

2:13.0

create files so it would know its customers and what they had ordered in the past and

2:18.3

would help, you know, tailor their order to future orders. So it's a very interesting case,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from MLex Market Insight, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of MLex Market Insight and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.