4.1 • 11.9K Ratings
🗓️ 14 July 2017
⏱️ 10 minutes
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0:00.0 | This TED Talk features psychologist Adam Alter, recorded live at TED 2017. |
0:07.0 | So a few years ago I heard an interesting rumor. |
0:11.0 | Apparently the head of a large pet food company would go into the annual shareholders' meeting with a can of dog food. |
0:17.0 | And he would eat the can of dog food. |
0:20.0 | And this was his way of convincing them that if it was |
0:22.1 | good enough for him, it was good enough for their pets. This strategy is now known as dog fooding, |
0:27.7 | and it's a common strategy in the business world. It doesn't mean everyone goes in and eats dog |
0:31.5 | food, but business people will use their own products to demonstrate that they feel that they're |
0:36.5 | confident in them. |
0:41.8 | Now, this is a widespread practice, but I think what's really interesting is when you find exceptions to this rule. When you find cases of businesses or people in businesses who don't |
0:46.2 | use their own products. Turns out there's one industry where this happens in a common way, |
0:51.3 | a pretty regular way, and that is the screen-based tech industry. |
0:55.6 | So in 2010, Steve Jobs, when he was releasing the iPad, described the iPad as a device that |
1:02.5 | was extraordinary. The best browsing experience you ever had, way better than a laptop, |
1:07.5 | way better than a smartphone. It's an incredible experience. Now, a couple of |
1:10.9 | months later, he was approached by a journalist from the New York Times, and they had a long |
1:14.9 | phone call. And at the end of the call, the journalist threw in a question that seemed like a sort |
1:19.0 | of softball. He said to him, your kids must love the iPad. And there's an obvious answer to this, |
1:25.5 | but what Job said really staggered the journalist. |
1:28.3 | He was very surprised because he said they haven't used it. We limit how much technology our kids use at home. |
1:35.2 | This is a very common thing in the tech world. In fact, there's a school quite near Silicon Valley called the Waldorf School of the Peninsula, |
1:43.8 | and they don't introduce screens until the eighth grade. Now, what Waldorf School of the Peninsula, and they don't |
... |
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