Why are the ice cream machines at McDonald's "always" broken?
TechStuff
iHeartPodcasts
4.3 • 1.9K Ratings
🗓️ 30 August 2023
⏱️ 43 minutes
🧾️ Download transcript
Summary
We've all been there. It's a hot day and all we want is a cone of soft serve ice cream. But the person behind the cash register solemnly informs us the ice cream machine is out of order. What's going on? We learn about the ice cream machines used at McDonald's franchises and how service agreements, bad technical manuals and copyright law mess everything up.
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Transcript
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| 2:09.0 | Welcome to Tech Stuff, a production from iHeart Radio. |
| 2:16.0 | Hey there and welcome to Tech Stuff. I'm your host, Jonathan Strickland. I'm an executive producer with iHeart Radio and how the tech are you? |
| 2:25.0 | So over the last couple of years, I've talked a lot about the concept of right to repair, like I've talked about this week. |
| 2:34.0 | Simply put, the right to repair is all about giving individuals the right to perform their own maintenance and repair on the products that they buy rather than being forced to go through some official channel from the manufacturer itself. |
| 2:49.0 | So a lot of hardware companies will lock down their products in ways that make it difficult or sometimes even impossible for the average person or independent repair shop to do maintenance or repair on their products. |
| 3:02.0 | A company could use stuff like proprietary fasteners, for example, that require specialized tools to remove them or the company might not provide any useful documentation on how their technology works or what to do if something goes wrong. |
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